Program error - svchost.exe

[alex]

Hello,

I am running Windows 2000 Professional on a Panasonic
Laptop.
I keep getting these error messages:

1)
Program error

svchost.exe has generated errors and will be closed by
windows. You will need to restart the program.

An error log is being created.

2)
Outlook express could not be started. It may not be
installed correctly. Make sure that your disk is not full
or that you are not out of memory. Contact Microsoft
support for further assistance. (0x8007000E, 1400)

3)
Outlook express could not be started because msoe.dll
could not be initialized. Outlook express may not be
installed correctly.

All 3 happen back to back when I try to create new mail,
reply to, or forward old messages.

Only the first one happens with the browser open when
trying to view video on WMP 9.

An answer was given to me previously on this newsgroup to
watch the task manager while this is happening to see
which of the svchost.exe were failing. I did that and
found it was the first one on the list out of 4 of them.

What do I do next????

 

[Frank Saunders, MS-MVP]

Hello,

I am running Windows 2000 Professional on a Panasonic
Laptop.
I keep getting these error messages:

1)
Program error

svchost.exe has generated errors and will be closed by
windows. You will need to restart the program.

An error log is being created.

2)
Outlook express could not be started. It may not be
installed correctly. Make sure that your disk is not full
or that you are not out of memory. Contact Microsoft
support for further assistance. (0x8007000E, 1400)

3)
Outlook express could not be started because msoe.dll
could not be initialized. Outlook express may not be
installed correctly.

All 3 happen back to back when I try to create new mail,
reply to, or forward old messages.

Only the first one happens with the browser open when
trying to view video on WMP 9.

An answer was given to me previously on this newsgroup to
watch the task manager while this is happening to see
which of the svchost.exe were failing. I did that and
found it was the first one on the list out of 4 of them.

What do I do next????

From http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store.
Start by moving Folders.dbx to an empty Windows folder (with OE closed).
Note: the DBX files are hidden in Win2K, WinXP and Win2K3. You will lose
your folder hierarchy and the lists of newsgroups on the news servers, but
it might get you into OE.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx (again with OE closed). You should now get into OE. Try
importing the messages from
the folder you moved the DBX files to. If you can't, you can use this tool
to extract the messages:

DBXtract (free):
http://www.oehelp.com/DBXtract/

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/