Profile and File-Sharing Issues

[Kath]

Hi,

I am using a trial version of Outlook 2007 at home, in order to determine
whether I would like to stop using a cumbersome Web-based e-mail account I
have been using or not and to get accustomed to the 2007 version for a
prospective job.

I have figured out how to do everything I used to do in the older versions
of Outlook with the exception of these profile and file-sharing issues:

1. I had created profiles for both my roommate and me. Then, I configured
the Window’s control panel setting to prompt us whenever starting Outlook for
the profile to be used.

When I opened Outlook after making such changes in the Control Panel, I
expected to be prompted for her profile or mine in the drop-down menu of the
Choose Profile dialog box that appears upon opening Outlook. Instead the only
choice in the drop-down menu was Outlook, which I chose and which got me into
her profile -- so I still cannot get into mine!
--------------------------------------------
At work I usually need to have access to both my boss’s calendar and e-mail
account within Outlook, so I could look at his or her e-mail messages, set up
his or her meetings, etc.

2. I have found some great instructions on how to set up Outlook to give me
permission to access and utilize his or her calendar, but based on my above
description of my home office, I cannot practice this at home, correct? I
tried to go into Calendar in my roommate’s profile and in the navigation
pane, click Share My Calendar, but I could not find Share My Calendar; so I
am assuming that this cannot be practiced at home. If so, I could hold onto
the instructions and hope they help me at work.

3. I could not find any instructions on how to set up Outlook to give me
permission to access and utilize a boss’s e-mail account. Please send any
links to instructions you might have. Again, I could hold onto the
instructions and hope they help me at work.

The steps for opening a boss’s shared folder (both calendar and e-mail
account) appear to be the same as for previous versions!

I look forward to your response(s). Thanks.

Kath

 

[Roady [MVP]]

1) Do you see both profiles listed when going to Control Panel-> Mail->
button Show Profiles...?
Note that you will only see mail profiles for your own user account of
Windows. When you create multiple user accounts in Windows and created a
mail profile for Outlook for that user as well, it is only available to that
user.

2) Correct, for that you'll need to connect to an Exchange server.

3) When you have been granted the correct permissions by your boss, then you
can configure Outlook to connect to his/her mailbox as well and view it as a
secondary mailbox.
See http://www.howto-outlook.com/howto/permissions.htm

 

[Kath]

Thanks, Robert. Here is my follow-up for my Outlook 2007 questions:

1. I do NOT see both profiles when going to Control Panel > User Accounts>
Mail > Show Profiles. I am temped to hit the Add button, but I thought I was
all set with setting up the profiles because I had set them up directly in
Outlook 2007 -- and I have been using my roommate’s profile to set up
pseudo-meetings and write e-mails to my Web e-mail address ever since.

In the e-mail message window, an account drop-down menu exists for version
2007, but using that method of switching accounts only allows a user to
switch profiles in order to write an e-mail. I need to switch from profile to
profile to utilize all functions -- calendar, e-mail, etc.

So, I could definitely still use your help with this matter!

2. All set. Thanks!

3. In my profession, I would typically be sitting at my boss’s desk ,
setting up my own permissions. Sounds crazy, but it’s true. Thank you so
much for sending the link on how to set up permissions for e-mail! I have
these two quick questions:

A. Since I was trying to take a peak to see how I would set up e-mail
permissions at work, I noticed that the tabs for both methods pictured in the
link -- Delegates tab in Options dialog box and Permissions tab in Inbox
Properties dialog box -- are not available at home. Is it normal for me to
not be able to locate these tabs in the home-office setting I had described
to you?

B. Are these instructions for version 2007? I did not see “2007†anywhere on
them and just wanted to be sure.

I look forward to your response. Thanks!

Kath

 

[Roady [MVP]]

1) Where exactly did you set up your roommate's profile? The issue probably
lies with the terminology that you are using to indicate what exactly you
have done.
What I think you have done is adding 2 separate mail accounts to a single
mail profile which is not the same as having 2 mail accounts each in their
separate mail profile. You usually configure an additional mail profile when
you want to have separate account configuration settings each containing
only a single account or a set of accounts which is different from the other
mail profile.
See http://www.howto-outlook.com/faq/newprofile.htm

2) You're welcome!

3a) Those options are only available when you have an Exchange account
connection. So in your case it would be normal not to see those
tabs/options.

3b) It works the same for Outlook 2007.

 

[Kath]

Hi, Roady --

To answer your question, I had set up my roommate's and my profiles directly
in Outlook by selecting Tools>Account Settings> E-Mail Tab>New and so forth
per the advice of my Internet service provider. The ensuing dialog boxes were
the same as when I set up the profiles via Office per the advice in your
below link. However, my service provider's method did not result in my having
two profiles to choose from when starting Outlook, and your method did! Thank
you!

And thank you so much for the advice regarding the other issues! Everything
worked out to my liking.

Enjoy the holiday weekend!

Kath

 

[Brian Tillman [MVP - Outlook]]

To answer your question, I had set up my roommate's and my profiles directly
in Outlook by selecting Tools>Account Settings> E-Mail Tab>New

Those aren't profiles, they're accounts within a single profile. Create
separate profiles by having separate Windows usernames or by starting the Mail
applet in Control Panel and clicking Show Profiles>Add.

 

[Kath]

Thanks for the clarification, Brian. My Internet service provider's tech
support folks had given me the wrong information, having me create accounts
within a single profile. I fixed this error by using the method Roady had
described in order to create two separate profiles. Enjoy the holiday!

 

[Roady [MVP]]

You're welcome and same to you!

Hi, Roady --

To answer your question, I had set up my roommate's and my profiles
directly
in Outlook by selecting Tools>Account Settings> E-Mail Tab>New and so
forth
per the advice of my Internet service provider. The ensuing dialog boxes
were
the same as when I set up the profiles via Office per the advice in your
below link. However, my service provider's method did not result in my
having
two profiles to choose from when starting Outlook, and your method did!
Thank
you!

And thank you so much for the advice regarding the other issues!
Everything
worked out to my liking.

Enjoy the holiday weekend!

Kath