product key

[Guest]

i just receieved a new computer and when I tried to boot up Microsoft Office,
it asked for a product key. I put the one in on the back of my computer, and
it said it wasn't acceptable. I called tech support for my computer, they
gave me one, and it still didn't work. I need a product key...

 

[JoAnn Paules [MVP]]

That number on the tower is for Windows, not Office. Look at the label - it
will say Windows. Your computer is prompting you for the product key for
Office. A trial version of Office is usually preinstalled on new computers.
I don't know if the trial version has a product key.

If you need Office, buy it. Not an upgrade - you need full version unless
you have a qualifying product.
(http://support.microsoft.com/default.aspx?scid=kb;en-us;832288)

(I've uninstalled the trial versions of Office on every system I've set up.
They either had a full version or weren't using Office. I don't know what it
asks for when it's first fired up.)

 

[Suzanne S. Barnhill]

To add to what JoAnn said, the product key will be on the CD case containing
the Office CD or the Certificate of Authenticity that accompanies it. If
this is a trial version, the key will have been supplied somewhere in the
material that came from the computer vendor.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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[JoAnn Paules [MVP]]

Thank you again. Like I said, I uninstalled that trial version ASAP. I'd
read too many less than favorable things about it and since I am their "tech
support", I didn't want my friends/family to be calling me all of the time.
(Yes, I had ulterior motives. Shoot me.)