Product key wont work

[Guest]

Hi all. hope you can help.

I have bought a new pc from pcspecialist with vista already loaded on and
working. When I go into any office package e.g. word it asks me for the
product key. I enter the one supplied with the disk and all I get is a
message saying incorrect product key.

Am I missing something?

 

[Robert Firth]

Which key supplied on the disk? I assume you are using the correct key for
that version of office, and not one for a different product. Did you get it
from a trustworthy source? If so, you might want to call Microsoft
activation.

Robert Firth
http://www.winvistainfo.org

 

[Jupiter Jones [MVP]]

Verify you are using the Office key and not the Windows key.
They are different and not interchangeable.

Look very closely, I-1, G-6, B-8, O-0 and others look alike.
Have someone else try, sometimes another set of eyes and fingers can
get it.

Otherwise contact the seller to verify you have the correct key.

 

[Michael]

Are you perhaps supplying the key from the Vista disk rather than the Office
xxxx disk. They are separate. The Vista key may be on a label on the
computer chassis but the Office key should be on the Office package.

Michael