I hope your friend received an authentic Windows XP CD with that
new Product Key! It is needed in order to perform a "Repair Install".
Having the COA is not enought to solve her problem.
If you are getting the following error message when attempting to update:
Error Message: The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;326904&Product=winxp
You'll have to purchase a new "Full Version" of Windows XP Professional
and perform a "Repair Install" using the new Windows XP Pro CD and Product Key
that comes with it. (You cannot simply change the Product Key)
Example of what you need:
Microsoft Windows XP Professional With Service Pack 2 - OEM
http://www.newegg.com/Product/Product.asp?Item=N82E16837102153
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
[Courtesy of MS-MVP Michael Stevens]
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
-------------------------------------------------------------------------------------------
:
| Trying to install SP2 on a friends PC tells me that she has an invalid
| license key! She has bought a genuine XP Pro COA but when I follow the
| instructions from the MS web site to change the key using the
| Activation Wizard, it tells me that the key I am changing it to is
| invalid!
|
| Anyone seen this before?
|
| TIA
|
|
| cheers,
| Len
