Problems

[Jackie]

Hello,

I have two problems and Gateway can't seem to help me.
The problems are as follows:

1. Can't start the scheduling task
Error Message Text: "0x8009000F = Object Already Exists"

2. Can't get Gateway to connect to my machine. Error
Message Text: "C:/WindowSystem32ms java.dll is not
loaded."

I need problem two to be fixed in order to get problem
one solved because someone has to take control over my
machine to see why the Task Scheduler won't work.

System Details: == SYSTEM IDENTIFICATION == Serial:
0025762293
Model: Gateway KITTYHAWK15 BIOS: Intel Corp.
EA81520A.15A.0009.P06.0109191538 09/19/2001 CPU: Intel
Celeron, 1100 MHz


My Computer Information - Software

(Collecting Windows Watson Crash information)


Software
Microsoft Registered Software Product Identification
(PID)
Windows 55277-oem-0012004-41267
Works Suite 53602-442-0051026-16906
Works 26603-oem-0000007-00000
Office 54189-oem-1691004-70366
MediaPlayer 69808-421-5995545-04843

Startup Program Group
Software Install Date
SunJavaUpdateSched - Unknown
TkBellExe - Tuesday, November 11, 2003
QuickTime Task - Saturday, November 01, 2003
VirusScan Online - Thursday, October 30, 2003
MCUpdateExe - Thursday, October 30, 2003
MCAgentExe - Unknown
piiserviceOE - Thursday, October 30, 2003
kdx - Wednesday, August 20, 2003
Microsoft Works Update - Detection Unknown
Microsoft Works Portfolio - Unknown
WorksFUD - Unknown
GWMDMMSG - Unknown
HotKeysCmds - Tuesday, September 23, 2003
IgfxTray - Tuesday, September 23, 2003
Microsoft Works Calendar Reminders - Tuesday, August 07,
2001
Microsoft Office - Tuesday, February 13, 2001
Install Pending Files - Tuesday, September 23, 2003
EPSON Stylus C40 Series - Unknown
MSMSGS - Thursday, November 13, 2003



Windows Watson Crash Information
Date - Time Description
Wednesday, October 15, 2003 The application,
C:\WINDOWS\DOWNLO~1\ezlistng.exe, generated an
application error The error occurred on 10/15/2003 @
14:17:07.593 The exception generated was c0000005 at
address 0043CA79 (ezlistng)

Sunday, November 02, 2003 The application,
C:\WINDOWS\Explorer.EXE, generated an application error
The error occurred on 11/02/2003 @ 15:56:19.811 The
exception generated was c0000005 at address 77F57D0C
(ntdll!RtlAllocateHeap)

Tuesday, November 11, 2003 The application,
C:\WINDOWS\system32\svchost.exe, generated an application
error The error occurred on 11/11/2003 @ 10:30:45.888 The
exception generated was c0000005 at address 0018759F ()


Before the first error can be fixed the second HAS to be
fixed because someone has to be able to take control over
my machine in order to be able to find out why I can't
get the Task Scheduler going. The problem has been going
on for about a month now and I don't want to us System
Restore. I tried System Restore and my Task Scheduler
still gave me the same error message

These are all the fixes Gateway had me to do and they
didn't work:

http://support.microsoft.com/default.aspx?scid =kb;en-
us;813926

<http://support.gateway.com/support/copilot/chat_share.sht
ml>.

246183 - Error Message 0x80090016 or 0x8009000f When
Trying to Schedule a Task

246459 - Error Message: Unable to Enumerate Web Sites
because the Following Error Occurred: Object Already
Exists

271865 - PRB: Error Message "0x8009000F = Object Already
Exists"

282775 - "Error Writing Encrypted Data" Error During IIS
5.0 Installation

318378 - How to Reinstall or Repair Internet Explorer and
Outlook Express in Windows XP

Thank-You,
Jacquelyn Baldwin
770*981*9676
(e-mail address removed)

 

[Rich Barry]

Jackie, have you installed SP1 from the Windows Update Site. It includes
Java.

 

[Edward]

Hi, Jackie.

When System Restore fails to help, then I think it is time for a Repair
Intallation.

As soon as you boot enter Setup. (It will be shown at the bottom of your
screen - usually either hit F1 or Delete). In Setup set the boot sequence to
boot from the CD-ROM. (Quite easy) Insert the Windows XP CD and boot.

Select Repair Installation. You will not lose any data and hopefully, all
should be okay.

Good luck,

Ed