problems with tool bar in internet explorer

[Guest]

Hi,
A commercial company offering protection from spyware seems to have taken
over my explorer tool bar. I cannot access any web addresses in the tool bar
and it just keeps returning to a warning page that my computer has spyware
and that by buying this product it will all be fixed! I can however access
other sires by using my favorites. Norton has been run and finds nothing
wrong. There is also now an additional part of my tool bar which reads
"security toolbar 7.1, block spyware, block pop ups and add ons"
What can I do?

 

[Guest]

Hi,
A commercial company offering protection from spyware seems to have taken
over my explorer tool bar. I cannot access any web addresses in the tool bar
and it just keeps returning to a warning page that my computer has spyware
and that by buying this product it will all be fixed! I can however access
other sires by using my favorites. Norton has been run and finds nothing
wrong. There is also now an additional part of my tool bar which reads
"security toolbar 7.1, block spyware, block pop ups and add ons"
What can I do?

http://forums.spybot.info/showthread.php?p=86762
http://forums.techguy.org/security/577336-help-pls-w32-myzor-plus.html
http://forums.mcafeehelp.com/viewtopic.php?p=474282&sid=94f4c95eb538eeda2ea6864b3d1b68e2


Run a scan from here online:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
Run a disk Cleanup and Dfrag in safe mode.
HTH.
nass