problems with the cursor

[Tom]

Catrine,

are you running an up-to-date virus protection application
on your computer? WHen you say "cursor", I assume you are
talking about your mouse pointer going irrate on screen?
You could go to the device manager and uninstall the
driver for your mouse and see if a reboot and re-detect
solves the issue if virus infection can be ruled out.

Cheers

 

[Guest]

-----Original Message-----
Catrine,

are you running an up-to-date virus protection application
on your computer? WHen you say "cursor", I assume you are
talking about your mouse pointer going irrate on screen?
You could go to the device manager and uninstall the
driver for your mouse and see if a reboot and re-detect
solves the issue if virus infection can be ruled out.

Cheers

Not sure if you will see this reply but I try to post it
anyway. thank you for your response to my outcry. You are
right - I do mean the mouse pointer. Right now it has
decided to be a dinousour pointer which is no good at all
and there does not seem to be any way I can choose any of
the other cursor possibilities. I am getting freaked out
now because this keeps freezing the computer.
I am almost too afraid of erasing anything. What happens
if I delete the device manager and then cannot find the
right one after I reboot the computer?......

Sorry for asking all these questions. Hope you have the
time to give me the advice I need.

Thank you so much for your help
Catrine

 

[Tom]

Okay, let's start from the beginning.

Which operating system are you running on your computer?
I remember Windows 98/ME and Windows NT 3.51 giving you
the option of changing your mouse pointer to a dinosaur (I
believe you do that in the display properties/appearance
if I'm not mistaken.

I was not asking you to delete the taskmanager (please
don't do that). In the taskmanager you have a device
manager which lists all hardware in your system. If you
find your mouse and go to the "diver" tab it should give
you the option to "uninstall driver". If you do that and
re-boot your system it should automatically detect your
mouse and install a standard microsoft driver for the
mouse. If nothing else, it's compatible with your
operating system and your mouse should work just fine.

Depending on how old your PC and your operating system is
you might not be able to use all features of your mouse
(i.e. side buttons, scroll wheel etc..) until you found an
up-to date driver for your mouse on the vendor web-site
but it should generally work.

Let me know what O/S you are running and we'll take it
from there.

Cheers

 

[Catrine]

Hi again,

Thank you very much for your response.
It is a 'new' IBM computer with Windows 2000 as operating
system. I managed to get rid of the dinosauer but - I do
not seem to be able to get rid of the hourglass that is
attached to the cursor and which keeps running all the
time I try to go anywhere. I will try to do what you
suggest me regarding un-installing the driver for the
mouse and then let Windows detect the mouse again.
I think the computer is refurbished so I am not exactly
sure how old it is but it cannot be old per se. I am
perfectly able to use the scroll options etc... and up
until yesterday it was working fine.

Did that answer all your questions?

Thank you once again for your help

Catrine

Okay, let's start from the beginning.

Which operating system are you running on your computer?
I remember Windows 98/ME and Windows NT 3.51 giving you
the option of changing your mouse pointer to a dinosaur

(I believe you do that in the display
properties/appearance if I'm not mistaken.

I was not asking you to delete the taskmanager (please
don't do that). In the taskmanager you have a device
manager which lists all hardware in your system. If you
find your mouse and go to the "diver" tab it should give
you the option to "uninstall driver". If you do that and
re-boot your system it should automatically detect your
mouse and install a standard microsoft driver for the
mouse. If nothing else, it's compatible with your
operating system and your mouse should work just fine.

Depending on how old your PC and your operating system

is you might not be able to use all features of your
mouse (i.e. side buttons, scroll wheel etc..) until you
found an

 

[Tom]

Good job getting rid of the dinosaur
The dinosaur icon as well as the hourglass one are more of
a mouse-theme than a driver issue but it wouldn't hurt
reinstalling the driver again, for good measure.

Let's see if that fixes it and if not, post again and
we'll dig a little deeper.

good luck

 

[Catrine]

I want to uninstall the mouse because it is definitely
not working well but - I am afraid if it will not find it
again?...........
Can you by the way tell me if it is a good idea to have
the harddrive partioned?.............

Best regards,
Catrine

 

[Tom]

It will re-detect the mouse if you have Windows 2000, no
worries. Like I said it might install a generic mouse
driver (which means you might not be able to use the
scroll wheel until you install the latest driver for your
mouse from the vendor) but general mouse functionality
will be no problem. The generic driver is the one driver
that wouldn't cause any kind of problems, that's why it's
a good idea to try it out. If the problem persists
afterwards, it's definitely not your mouse that causes
problems.

As to your other question: It is generally a good idea to
partition your harddrive as disk access generally
improves. That has to do with the smaller area the
read/write heads have to search for your data when
organized in smaller partitions versus possibly being
spread throughout your whole harddisk.

Hope that answers your question.

 

[Cathrine]

Thank you very much for your answer. I will go ahead with
the proces tonight.
Yes, this answers my questions

Best regards,
Cathrine