Problems with Outlook 2002 Files

[T. Jenkins]

I'm running Outlook 2002 on a Windows Vista laptop. I'm having some trouble
removing old email accounts from the folder list in Outlook. I had added a
couple of Hotmail accounts a while back, but later removed them, but for some
reason, they still show up in the folder list. There is only one email
account listed when I open the email accounts window (i.e., change accounts),
but there are 5-6 separate accounts showing up in my folder list.

When I try to close these old accounts (e.g., right click, and select
close), I get a couple of different error messages: (1) "This group of
folders is associated with a mail account. To remove it use the "email
accounts" command on the Tools menu." and (2) "The operation failed. An
object could not be found."

I'm guessing I need to provide more information to help troubleshoot this,
so please let me know if you need anything else. Thanks in advance for the
help.

 

[DL]

Try the Mail applet in the Control Panel (classic View)
See if you can remove the data files there.
If not create a new Profile - not copy- with the account you want, and re
attach your data file

 

[T. Jenkins]

Tried using Control Panel. Still only have one email account listed. I have
already started creating a couple of new users, and that seems to help, but
I'll still be left with a mess on this one user account. Can I eliminate the
faulty user account altogther? I'll obviously copy any documents and
favorites I want to maintain, but otherwise, I'm happy to eliminate it.

Thanks.