S
sandpiperxx
I have been trying to install the latest upgrade for my ZoneAlarm Internet
Security suite (version 80_059_000). I get a message on screen saying 'Your
computer needs a Windows XP Service pack hotfix before you can install this
version of ZA Security Suite. Get hotfix kb943232 from the site below.....
I can download this successfully but when I try to install it I get another
message saying ' Setup has detected that the service Pack version of this
system is newer than the update you are applying. There is no need to
install this update' I can then proceed no further as I get no option to
re-load or overwrite the original.
I have pursued this issue with ZoneAlarm, who have suggested various
remedies, but none of these work and I just get the same messages repeated.
Can anyone suggest how I can get round this problem?
Security suite (version 80_059_000). I get a message on screen saying 'Your
computer needs a Windows XP Service pack hotfix before you can install this
version of ZA Security Suite. Get hotfix kb943232 from the site below.....
I can download this successfully but when I try to install it I get another
message saying ' Setup has detected that the service Pack version of this
system is newer than the update you are applying. There is no need to
install this update' I can then proceed no further as I get no option to
re-load or overwrite the original.
I have pursued this issue with ZoneAlarm, who have suggested various
remedies, but none of these work and I just get the same messages repeated.
Can anyone suggest how I can get round this problem?