problems when starting Outlook 2007

[Guest]

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia

 

[Roady [MVP]]

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

 

[Guest]

1) yes
2) how can I verify that the outlook.exe quits after closing Outlook? (as a
matter of fact when I used SCANPST.EXE even if Outlook was closed iI got a
message saying that the file pst was used by an application and I had to
restart pc)

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia

 

[Guest]

P.S. I use Kaspersky Internet Security 6.0, could this be the problem??

1) yes
2) how can I verify that the outlook.exe quits after closing Outlook? (as a
matter of fact when I used SCANPST.EXE even if Outlook was closed iI got a
message saying that the file pst was used by an application and I had to
restart pc)

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia

 

[Charles W Davis]

Lucia,

"Import?" Not the correct method. First, I recommend that the pst file be
placed in a folder under Documents for easy backup of your data that will
include your pst. Then choose Open from the File drop down menu, then
Outlook Data file.

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia

 

[Guest]

I have checked: outlook.exe does NOT quit after closing Outlook?
What can I do to fix this problem?

thanks for your help

Lucia

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia

 

[Roady [MVP]]

Check your add-ins in Tools-> Trust Center-> Add-Ins

In addition see http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have checked: outlook.exe does NOT quit after closing Outlook?
What can I do to fix this problem?

thanks for your help

Lucia

When you shut down your computer do you close Outlook first? Also verify
that the outlook.exe process actually quits after closing Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have installed Outlook 2007 in Vista and imported a big pst file from
anopther pc with Outlook 2000 (Windows 2000 Professional).

Each time I start Outlook 2007 a message says that "a file did not
close
correctly" (translation from Italian).

I used SCANPST.EXE to correct the 1,3 GB pst file, the routine found
some
errors and corrected them.

Unfortunately the problem persists.

What can I do?

thanks for your help

Lucia