problems uninstall software through GPO

[Tony]

trying to uninstall adobe 6.0 reader pushed through GPO. Now I tried to
uninstall it and got this error.



Product: Acrobat Reader 6.0 -- Error 1306. Another application has exclusive
access to the file 'C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP'.
Please shut down all other applications, then click Retry.





I tried to uninstall it through GPO and got this



Event Type: Error
Event Source: Application Management
Event Category: None
Event ID: 104
Date: 11/9/2004
Time: 3:45:01 PM
User: NT AUTHORITY\SYSTEM
Computer:

Description:
The removal of application Acrobat Reader 6.0 from policy test2 failed. The
error was : Fatal error during installation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Application Management
Event Category: None
Event ID: 108
Date: 11/9/2004
Time: 3:45:01 PM
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Failed to apply changes to software installation settings. Software changes
could not be applied. A previous log entry with details should exist. The
error was : Fatal error during installation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Darren Mar-Elia]

Did you package Adobe 6 yourself? If so, you might have "snapshotted" the
install while changes were being made to that unrelated WMI-lrelated file
and now the application package thinks it owns that file and is thus trying
to remove it during the uninstall. You might try stopping the Windows
Management Instrumentation service and see if that helps, but you probably
don't want that file included in your app package going forward.


--

 

[Tony]

Yes I packaged it myself. I tried stopping WMI service and got the same
error. file in use.

How do I repackage without including that file?