problems one after another

  • Thread starter Thread starter Larry
  • Start date Start date
L

Larry

Last week I recieved my genuine copy of xp pro. I put it on the cd drive and
chose update. Went through all the processes and tried to use pc. Had small
problems, mainly my fualt (don 't rember what they were), any way I though I
would try a Repair Install, went through all the processes againe, with more
problems, Missing file folders Icons (generic) under start button all
programs the accesories, games, start up, and some of my other programs. I
search these board for info, on these topics, tried some suggestions with no
luck. Finnaly I tried a clean Install, went through all this again with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two folders
with my name on them,one of them with my name has a shortened name with a
couple sqiggly lines behind it, I now think I am way over my head with all
this, I didnt have any probelms with my other copy of xp for three yrs. can I
get some help please
 
Is your new copy of XP Pro a full edition or an upgrade edition?

The best solution might be to do a completely fresh installation. You would
use the Files and Settings Transfer wizard to save your files and settings
to intermediate storage, then reboot with the XP cd. You would delete the
present partition, create a new one in its place, do a quick format, and
then install XP. Then you would again use the FAST wizard to reinstall your
files and settings and reinstall all of your apps from their original media.
 
Larry said:
Finnaly I tried a clean Install, went through all this again with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two folders
with my name on them,one of them with my name has a shortened name with a
couple sqiggly lines behind it, I now think I am way over my head with all
this, I didnt have any probelms with my other copy of xp for three yrs. can I
get some help please

This wasn't a clean install either. Repartition and reformat the drive
and then reinstall WinXP again. Good luck.
 
Colin, The new coby is stright from MS Genuine Advantage kit for Windows XP
Pro. if I put the cd into the drive and turn on pc It goes through all It's
stuff untl it reaches my desktop. Now I read some post about Installing this
software, and they say it must stop before that point. This machine never
did.Larry
 
in message

You received a "genuine copy of xp pro". From WHERE?
The new coby is stright from MS Genuine Advantage kit for Windows XP
Pro.

No such animal. http://www.microsoft.com/genuine/downloads/faq.aspx
is for the WGA *feature* and is NOT a download of the Window XP
operating system. Provide the URL from where you think that you
downloaded a genuine version of Windows. There are no downloads
available to obtain unless you subscribe to MSDN, are a partner, or
buy it online from someplace that uses electronic delivery, like some
online store using Digital River for delivery.
if I put the cd into the drive and turn on pc It goes through all
It's
stuff untl it reaches my desktop. Now I read some post about
Installing this
software,

Which obviously says nothing. "some post" and "this software" don't
identify anything.
and they say it must stop before that point.

Who is "they"?
 
I don't understand why it would need to stop. Do you recall the reasoning
from what you read elsewhere? I have never used a GA kit, but I assume it
would be an XP full edition. Full editions can do either an upgrade or
clean installation too. If MS provided you with a standard XP Pro SP2 cd
then I see no reason why it wouldn't do just as you describe and continue
straight through until the desktop came up.
 
He just said "...from MS Genuine Advantage kit...". You know about that
program don't you? If not GOOGLE ON IT. Just like you tell everyone else
to do.
 
If you read my first post I said nothing about downloading genuine xp, I said
I recieved it, meaning I got it in the mail from microsoft genuine advantage
web site ,paid $157.04, it better damn well better be genuine
 
That's exectly what does, my understanding is that it is suppose to stop
before that point to let the cd start the installation
 
Colin I think it was somthing about be able to boot from a cd, or not being
able to, I don't know, like I said before, It's way over my head
 
Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers who
unknowingly purchased counterfeit versions of Windows XP by offering those
who qualify a complimentary copy or electronic license key for a genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version of
Windows XP, Microsoft has created two genuine Windows offers for those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of Windows XP
available to customers who have been sold counterfeit Windows. Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are not
running genuine Windows, but do not qualify for, or choose not to take
advantage of, the complimentary offer. These customers will be able to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine Advantage
Kit for Windows XP will include a new 25-character Product Key and a Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source: http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?
 
my orignial copy was a guy I know that built my pc, he loaded his copy which
was a legal copy for me to save some $$$. I recieved after paying 157.04 for
the legal licence. The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install, and
finnaly the last one I though was a clean install, I guess that is not the
case either. Like I said to Colin It's way over my head Larry

Script said:
Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers who
unknowingly purchased counterfeit versions of Windows XP by offering those
who qualify a complimentary copy or electronic license key for a genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version of
Windows XP, Microsoft has created two genuine Windows offers for those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of Windows XP
available to customers who have been sold counterfeit Windows. Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are not
running genuine Windows, but do not qualify for, or choose not to take
advantage of, the complimentary offer. These customers will be able to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine Advantage
Kit for Windows XP will include a new 25-character Product Key and a Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source: http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




Larry said:
Last week I recieved my genuine copy of xp pro. I put it on the cd drive and
chose update. Went through all the processes and tried to use pc. Had small
problems, mainly my fualt (don 't rember what they were), any way I though I
would try a Repair Install, went through all the processes againe, with more
problems, Missing file folders Icons (generic) under start button all
programs the accesories, games, start up, and some of my other programs. I
search these board for info, on these topics, tried some suggestions with no
luck. Finnaly I tried a clean Install, went through all this again with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two folders
with my name on them,one of them with my name has a shortened name with a
couple sqiggly lines behind it, I now think I am way over my head with all
this, I didnt have any probelms with my other copy of xp for three yrs. can I
get some help please
 
I don't know what the instructions are. Was the Windows Product Key Update
Tool what you used? When you run the tool does it tell you when to insert
the genuine cd? Did Windows then get reinstalled from the genuine cd? If
you don't think everything went as it was supposed to you should contact MS
Product Services Support. Support for installation of Windows is always
free and I am sure that the MS Genuine Advantage program falls in that area.
 
in message
He just said "...from MS Genuine Advantage kit...". You know about
that program don't you? If not GOOGLE ON IT. Just like you tell
everyone else to do.

http://www.google.com/search?q=+Microsoft++"Windows+Genuine+Advantage+Kit"
After going through the first 50 matches, I gave up trying to find a
link to where you could actually BUY the WGA Kit. Suggesting to do
Google searching doesn't always provide a real answer - unless, of
course, you provide the URL that shows the specific matches of which
you mention. Of those matches, a couple led me to
http://www.microsoft.com/genuine/. Did you find a URL under there to
a purchase of the WGA Kit? All I found there was fluff and no link to
do a purchase.

I did find http://support.microsoft.com/kb/932301. It has a link that
takes me back to the above link. According to this KB article, you
have to go through the validation process which presumably tells you
that you have a counterfeit version and then takes you somewhere that
you could buy the WGA Kit. So far, I haven't found any external links
to wherever you are taken. If validation and counterfeit detection
are the only way to get the WGA Kit then the OP had a pirated copy and
chose to go legit. Considering the price and delay, I would think
buying a legit copy would be a bit cheaper and faster.

From what the OP described for his "clean install", it doesn't look
like he did a format and then a clean install but rather tried to
reinstall atop an existing install. Who knows what crap, malware,
misconfiguration, or other problems or defects are present in the
warez version that he trying to make legit.

I obviously have never used this WGA Kit and don't personally know
anyone else that had to use it, either. If it is a full version, and
considering how fouled up has become his current installation, it
seems he needs to boot from the CD, have the setup reformat his OS
partition, and then do a fresh install of the OS. Of course, he
should first backup his data files before formatting the partition if
his data files are there.
 
Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a "Clean"
install. If they also sent a Product Key, and Key Update Tool, I would do as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I suppose) if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive, or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




Larry said:
my orignial copy was a guy I know that built my pc, he loaded his copy which
was a legal copy for me to save some $$$. I recieved after paying 157.04 for
the legal licence.

I recieved it, meaning I got it in the mail from microsoft genuine advantage
web site ,paid $157.04, it better damn well better be genuine
The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install, and
finnaly the last one I though was a clean install, I guess that is not the
case either. Like I said to Colin It's way over my head Larry

Script said:
Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers who
unknowingly purchased counterfeit versions of Windows XP by offering those
who qualify a complimentary copy or electronic license key for a genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version of
Windows XP, Microsoft has created two genuine Windows offers for those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of Windows XP
available to customers who have been sold counterfeit Windows. Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are not
running genuine Windows, but do not qualify for, or choose not to take
advantage of, the complimentary offer. These customers will be able to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine Advantage
Kit for Windows XP will include a new 25-character Product Key and a Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source: http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




Larry said:
Last week I recieved my genuine copy of xp pro. I put it on the cd drive and
chose update. Went through all the processes and tried to use pc. Had small
problems, mainly my fualt (don 't rember what they were), any way I though I
would try a Repair Install, went through all the processes againe, with more
problems, Missing file folders Icons (generic) under start button all
programs the accesories, games, start up, and some of my other programs. I
search these board for info, on these topics, tried some suggestions with no
luck. Finnaly I tried a clean Install, went through all this again with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two folders
with my name on them,one of them with my name has a shortened name with a
couple sqiggly lines behind it, I now think I am way over my head with all
this, I didnt have any probelms with my other copy of xp for three yrs. can I
get some help please
 
Hey Script I want to Thank All You folks for responding to this issue, yes I
have a new Hey Script; Yes I recieved a product key, don't know what a key
update tool is. MS e-mailed the product key, and as far as directions, their
is none. All I recieved was a cd in a case. I've accepted the fact that I
need to install again but when you say boot from the cd I don't know how far
that boot is to go. I boot normally it goes all the way to desktop, when I
put the cd in and turn the pc on it does the same thing, I guess I must think
booting from a disk should do somthing different . Larry

Script said:
Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a "Clean"
install. If they also sent a Product Key, and Key Update Tool, I would do as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I suppose) if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive, or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




Larry said:
my orignial copy was a guy I know that built my pc, he loaded his copy which
was a legal copy for me to save some $$$. I recieved after paying 157.04 for
the legal licence.

I recieved it, meaning I got it in the mail from microsoft genuine advantage
web site ,paid $157.04, it better damn well better be genuine
The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install, and
finnaly the last one I though was a clean install, I guess that is not the
case either. Like I said to Colin It's way over my head Larry

Script said:
Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers who
unknowingly purchased counterfeit versions of Windows XP by offering those
who qualify a complimentary copy or electronic license key for a genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version of
Windows XP, Microsoft has created two genuine Windows offers for those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of Windows XP
available to customers who have been sold counterfeit Windows. Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are not
running genuine Windows, but do not qualify for, or choose not to take
advantage of, the complimentary offer. These customers will be able to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine Advantage
Kit for Windows XP will include a new 25-character Product Key and a Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source: http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




:

Last week I recieved my genuine copy of xp pro. I put it on the cd drive and
chose update. Went through all the processes and tried to use pc. Had small
problems, mainly my fualt (don 't rember what they were), any way I though I
would try a Repair Install, went through all the processes againe, with more
problems, Missing file folders Icons (generic) under start button all
programs the accesories, games, start up, and some of my other programs. I
search these board for info, on these topics, tried some suggestions with no
luck. Finnaly I tried a clean Install, went through all this again with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two folders
with my name on them,one of them with my name has a shortened name with a
couple sqiggly lines behind it, I now think I am way over my head with all
this, I didnt have any probelms with my other copy of xp for three yrs. can I
get some help please
 
If you are referring to the "Press any key to boot from cd or dvd..."
message, you only hit a key on the very first time that you have booted the
computer with the cd at the very beginning of the installation. As XP
proceeds through the installation stages it needs to reboot several times
but you just leave it alone and do NOT again hit a key when you see the
message. Each time the message times out and the machine boots into the XP
files now on the hard drive. You should leave the cd AND the keyboard alone
(except that one time when you are just starting the installation) until
Windows is completly installed and then you remove the cd at your leisure.

Larry said:
Hey Script I want to Thank All You folks for responding to this issue, yes
I
have a new Hey Script; Yes I recieved a product key, don't know what a
key
update tool is. MS e-mailed the product key, and as far as directions,
their
is none. All I recieved was a cd in a case. I've accepted the fact that I
need to install again but when you say boot from the cd I don't know how
far
that boot is to go. I boot normally it goes all the way to desktop, when I
put the cd in and turn the pc on it does the same thing, I guess I must
think
booting from a disk should do somthing different . Larry

Script said:
Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a
"Clean"
install. If they also sent a Product Key, and Key Update Tool, I would do
as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I suppose)
if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive, or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




Larry said:
my orignial copy was a guy I know that built my pc, he loaded his copy
which
was a legal copy for me to save some $$$. I recieved after paying
157.04 for
the legal licence.

I recieved it, meaning I got it in the mail from microsoft genuine
advantage
web site ,paid $157.04, it better damn well better be genuine
The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install,
and
finnaly the last one I though was a clean install, I guess that is not
the
case either. Like I said to Colin It's way over my head Larry

:

Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers
who
unknowingly purchased counterfeit versions of Windows XP by offering
those
who qualify a complimentary copy or electronic license key for a
genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version
of
Windows XP, Microsoft has created two genuine Windows offers for
those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of
Windows XP
available to customers who have been sold counterfeit Windows.
Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are
not
running genuine Windows, but do not qualify for, or choose not to
take
advantage of, the complimentary offer. These customers will be able
to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine
Advantage
Kit for Windows XP will include a new 25-character Product Key and a
Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source:
http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy
of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




:

Last week I recieved my genuine copy of xp pro. I put it on the cd
drive and
chose update. Went through all the processes and tried to use pc.
Had small
problems, mainly my fualt (don 't rember what they were), any way I
though I
would try a Repair Install, went through all the processes againe,
with more
problems, Missing file folders Icons (generic) under start button
all
programs the accesories, games, start up, and some of my other
programs. I
search these board for info, on these topics, tried some
suggestions with no
luck. Finnaly I tried a clean Install, went through all this again
with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two
folders
with my name on them,one of them with my name has a shortened name
with a
couple sqiggly lines behind it, I now think I am way over my head
with all
this, I didnt have any probelms with my other copy of xp for three
yrs. can I
get some help please
 
Hi Colin; See this what I'm trying to explain, when the pc startes with the
cd in a drive, there is no screen that asks me to press any key. It just goes
till everything is loaded. Larry

Colin Barnhorst said:
If you are referring to the "Press any key to boot from cd or dvd..."
message, you only hit a key on the very first time that you have booted the
computer with the cd at the very beginning of the installation. As XP
proceeds through the installation stages it needs to reboot several times
but you just leave it alone and do NOT again hit a key when you see the
message. Each time the message times out and the machine boots into the XP
files now on the hard drive. You should leave the cd AND the keyboard alone
(except that one time when you are just starting the installation) until
Windows is completly installed and then you remove the cd at your leisure.

Larry said:
Hey Script I want to Thank All You folks for responding to this issue, yes
I
have a new Hey Script; Yes I recieved a product key, don't know what a
key
update tool is. MS e-mailed the product key, and as far as directions,
their
is none. All I recieved was a cd in a case. I've accepted the fact that I
need to install again but when you say boot from the cd I don't know how
far
that boot is to go. I boot normally it goes all the way to desktop, when I
put the cd in and turn the pc on it does the same thing, I guess I must
think
booting from a disk should do somthing different . Larry

Script said:
Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a
"Clean"
install. If they also sent a Product Key, and Key Update Tool, I would do
as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I suppose)
if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive, or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




:

my orignial copy was a guy I know that built my pc, he loaded his copy
which
was a legal copy for me to save some $$$. I recieved after paying
157.04 for
the legal licence.

<inserting from your other "reply"->

I recieved it, meaning I got it in the mail from microsoft genuine
advantage
web site ,paid $157.04, it better damn well better be genuine

The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install,
and
finnaly the last one I though was a clean install, I guess that is not
the
case either. Like I said to Colin It's way over my head Larry

:

Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers
who
unknowingly purchased counterfeit versions of Windows XP by offering
those
who qualify a complimentary copy or electronic license key for a
genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version
of
Windows XP, Microsoft has created two genuine Windows offers for
those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of
Windows XP
available to customers who have been sold counterfeit Windows.
Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are
not
running genuine Windows, but do not qualify for, or choose not to
take
advantage of, the complimentary offer. These customers will be able
to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine
Advantage
Kit for Windows XP will include a new 25-character Product Key and a
Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source:
http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy
of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




:

Last week I recieved my genuine copy of xp pro. I put it on the cd
drive and
chose update. Went through all the processes and tried to use pc.
Had small
problems, mainly my fualt (don 't rember what they were), any way I
though I
would try a Repair Install, went through all the processes againe,
with more
problems, Missing file folders Icons (generic) under start button
all
programs the accesories, games, start up, and some of my other
programs. I
search these board for info, on these topics, tried some
suggestions with no
luck. Finnaly I tried a clean Install, went through all this again
with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two
folders
with my name on them,one of them with my name has a shortened name
with a
couple sqiggly lines behind it, I now think I am way over my head
with all
this, I didnt have any probelms with my other copy of xp for three
yrs. can I
get some help please
 
Colin I did find a small psmplet on installation in the cd case I'll look it
over, We got a bunch of snow last nite, so i'll be outside clearing the
driveway for awhile

Colin Barnhorst said:
If you are referring to the "Press any key to boot from cd or dvd..."
message, you only hit a key on the very first time that you have booted the
computer with the cd at the very beginning of the installation. As XP
proceeds through the installation stages it needs to reboot several times
but you just leave it alone and do NOT again hit a key when you see the
message. Each time the message times out and the machine boots into the XP
files now on the hard drive. You should leave the cd AND the keyboard alone
(except that one time when you are just starting the installation) until
Windows is completly installed and then you remove the cd at your leisure.

Larry said:
Hey Script I want to Thank All You folks for responding to this issue, yes
I
have a new Hey Script; Yes I recieved a product key, don't know what a
key
update tool is. MS e-mailed the product key, and as far as directions,
their
is none. All I recieved was a cd in a case. I've accepted the fact that I
need to install again but when you say boot from the cd I don't know how
far
that boot is to go. I boot normally it goes all the way to desktop, when I
put the cd in and turn the pc on it does the same thing, I guess I must
think
booting from a disk should do somthing different . Larry

Script said:
Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a
"Clean"
install. If they also sent a Product Key, and Key Update Tool, I would do
as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I suppose)
if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive, or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




:

my orignial copy was a guy I know that built my pc, he loaded his copy
which
was a legal copy for me to save some $$$. I recieved after paying
157.04 for
the legal licence.

<inserting from your other "reply"->

I recieved it, meaning I got it in the mail from microsoft genuine
advantage
web site ,paid $157.04, it better damn well better be genuine

The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install,
and
finnaly the last one I though was a clean install, I guess that is not
the
case either. Like I said to Colin It's way over my head Larry

:

Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers
who
unknowingly purchased counterfeit versions of Windows XP by offering
those
who qualify a complimentary copy or electronic license key for a
genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version
of
Windows XP, Microsoft has created two genuine Windows offers for
those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of
Windows XP
available to customers who have been sold counterfeit Windows.
Customers will
be required to submit a proof of purchase, the counterfeit CD, and a
counterfeit report with details of their purchase. Only high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for
customers who find out via the WGA validation process that they are
not
running genuine Windows, but do not qualify for, or choose not to
take
advantage of, the complimentary offer. These customers will be able
to
license a Windows Genuine Advantage Kit for Windows XP directly from
Microsoft for a special on-line purchase price. The Windows Genuine
Advantage
Kit for Windows XP will include a new 25-character Product Key and a
Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source:
http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page: http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a copy
of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




:

Last week I recieved my genuine copy of xp pro. I put it on the cd
drive and
chose update. Went through all the processes and tried to use pc.
Had small
problems, mainly my fualt (don 't rember what they were), any way I
though I
would try a Repair Install, went through all the processes againe,
with more
problems, Missing file folders Icons (generic) under start button
all
programs the accesories, games, start up, and some of my other
programs. I
search these board for info, on these topics, tried some
suggestions with no
luck. Finnaly I tried a clean Install, went through all this again
with the
same results, but also now with numerus account files, I have two
Administrator folders two All user folders, a Guest folder, and two
folders
with my name on them,one of them with my name has a shortened name
with a
couple sqiggly lines behind it, I now think I am way over my head
with all
this, I didnt have any probelms with my other copy of xp for three
yrs. can I
get some help please
 
The screen to press any key will only appear if the cd drive is higher in
the boot order than the hard drive once an OS is installed. If the boot
order is hd then cd you will not see the message even if there is something
wrong with the OS preventing it from booting. If the order is cd then hd
you will see the message for any bootable cd. The boot order is set in the
BIOS. Move the cd ahead of the hd and you will begin to see the message.

Larry said:
Hi Colin; See this what I'm trying to explain, when the pc startes with
the
cd in a drive, there is no screen that asks me to press any key. It just
goes
till everything is loaded. Larry

Colin Barnhorst said:
If you are referring to the "Press any key to boot from cd or dvd..."
message, you only hit a key on the very first time that you have booted
the
computer with the cd at the very beginning of the installation. As XP
proceeds through the installation stages it needs to reboot several times
but you just leave it alone and do NOT again hit a key when you see the
message. Each time the message times out and the machine boots into the
XP
files now on the hard drive. You should leave the cd AND the keyboard
alone
(except that one time when you are just starting the installation) until
Windows is completly installed and then you remove the cd at your
leisure.

Larry said:
Hey Script I want to Thank All You folks for responding to this issue,
yes
I
have a new Hey Script; Yes I recieved a product key, don't know what a
key
update tool is. MS e-mailed the product key, and as far as directions,
their
is none. All I recieved was a cd in a case. I've accepted the fact that
I
need to install again but when you say boot from the cd I don't know
how
far
that boot is to go. I boot normally it goes all the way to desktop,
when I
put the cd in and turn the pc on it does the same thing, I guess I must
think
booting from a disk should do somthing different . Larry

:

Okay, I follow you. (I think)
You're saying MS sent you a "Genuine" XP CD, from which you can do a
"Clean"
install. If they also sent a Product Key, and Key Update Tool, I would
do
as
Detlev Dreyer suggests.

But read all instructions, first. And get answers to these questions:
1)Do you only use the Key Update Tool when using the "Upgrade" option?
2)And do you just type in the "Key" (supplied, I with the kit, I
suppose)
if
you do a "Clean" install? [and DON'T use the Key Upgrade Tool for
clean
install?]
Sounds logical, but I don't "Know", and you need to "Know".

If 1) and 2) are correct:
Back up/save any data that you want to keep, if any, to another drive,
or
CD's.
{From one of the two folders with your name}
Boot from the CD.
Delete all partitions.
Create a new partition.
Format (NTFS, for most people)
Choose Install (a new instance of) XP. Enter Key during install.
Activate.




:

my orignial copy was a guy I know that built my pc, he loaded his
copy
which
was a legal copy for me to save some $$$. I recieved after paying
157.04 for
the legal licence.

<inserting from your other "reply"->

I recieved it, meaning I got it in the mail from microsoft genuine
advantage
web site ,paid $157.04, it better damn well better be genuine

The firat time I installed it it was an upgrade install
which the program recomended, The next install was a repair install,
and
finnaly the last one I though was a clean install, I guess that is
not
the
case either. Like I said to Colin It's way over my head Larry

:

Just to clarify, so you can receive help here:

You're saying -
1) your original copy of XP was "counterfeit" software, and that
you
"Qualified" for the "kit", as under this heading:

What is the genuine Windows offer?

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help
customers
who
unknowingly purchased counterfeit versions of Windows XP by
offering
those
who qualify a complimentary copy or electronic license key for a
genuine copy
of Windows XP.


Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit
version
of
Windows XP, Microsoft has created two genuine Windows offers for
those who
qualify:

Complimentary offer: Microsoft will make a complimentary copy of
Windows XP
available to customers who have been sold counterfeit Windows.
Customers will
be required to submit a proof of purchase, the counterfeit CD, and
a
counterfeit report with details of their purchase. Only
high-quality
counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative
for
customers who find out via the WGA validation process that they
are
not
running genuine Windows, but do not qualify for, or choose not to
take
advantage of, the complimentary offer. These customers will be
able
to
license a Windows Genuine Advantage Kit for Windows XP directly
from
Microsoft for a special on-line purchase price. The Windows
Genuine
Advantage
Kit for Windows XP will include a new 25-character Product Key and
a
Windows
Product Key Update tool that will allow customers to convert their
counterfeit copy to genuine Windows XP electronically.

[Source:
http://www.microsoft.com/genuine/downloads/faq.aspx#ID0EVKAC ]
[Source page:
http://www.microsoft.com/genuine/downloads/faq.aspx ]

and,
2) you did a "Repair Install" of the counterfeit software WITH a
copy
of the
counterfeit software?

and,
3) you qualified for, or chose, the "Electronic License Key
Offer",
containing only a Product Key and a pruduct key Update Tool.

Is all of this correct?




:

Last week I recieved my genuine copy of xp pro. I put it on the
cd
drive and
chose update. Went through all the processes and tried to use
pc.
Had small
problems, mainly my fualt (don 't rember what they were), any
way I
though I
would try a Repair Install, went through all the processes
againe,
with more
problems, Missing file folders Icons (generic) under start
button
all
programs the accesories, games, start up, and some of my other
programs. I
search these board for info, on these topics, tried some
suggestions with no
luck. Finnaly I tried a clean Install, went through all this
again
with the
same results, but also now with numerus account files, I have
two
Administrator folders two All user folders, a Guest folder, and
two
folders
with my name on them,one of them with my name has a shortened
name
with a
couple sqiggly lines behind it, I now think I am way over my
head
with all
this, I didnt have any probelms with my other copy of xp for
three
yrs. can I
get some help please
 

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