Problems installing QuickTime 7 with iTunes 6 for Windows XP

  • Thread starter Thread starter LR
  • Start date Start date
L

LR

I am encountering problems with the latest version of QuickTime
(version 7.0.3) together with iTunes 6.

Installation is fine except at the end when I receive an error message
saying '1628: Failed to complete installation' It appears that
both programs have been installed and work but I am unable to uninstall
them. Neither program appears in the Add/Remove programs list when
they should be. If I select 'Uninstall QuickTime' from the Program
list the uninstalation process starts but stops half way through.

I have tried downloading QuickTime standalone version but this is
exactly the same. I removed the QuickTime folder, and all its
contents, from C:\Program Files\QuickTime and installed the previous
version (6.5.2) which installs and uninstalls fine.

I am at a loss as to why the latest version is causing problems.

Would appreciate any help or advice as to why this is happening?

Thanks
 
LR,

Try clearing out your temp folder and temporary Internet files (use
Control Panel - Internet Options). Then try again.

Sometimes, lots of stuff in the temp folder can interfere with a new
installation.

Let us know how it goes, Fred
 

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