PROBLEMS DELETING FOLDERS IN XP

S

Smooth G

I am having problems deleting folders in XP. I have many folders that
have subfolders and files in them. When I am finished with them I
normally just select them in windows explorer and hit the delete key.
However lately I am unable to do that. I get this error message.....

Error Signature:

AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: shell32.dll
ModVer: 6.0.2800.1556 Offset: 00046983

When this happens all the icons on the desktop dissapear and then they
come back. The only way that I have been successful in deleting is to
go into the sub folders individually and delete the files first then
the sub folders then the main folder.
Is there a fix for this?
Thanks in Advance
 
G

Guest

I had a similar problem a while back and found that if you run into that
situation,
single left click the item first to highlight it then right click to delete.
In many cases you are trying to delete a directory that is "not empty" thus
it will not let you and you have to start with files and sub-folders and work
your way up. :)

I am no expert, but I did stay at
the Holiday Inn last night
 
W

Walter Clayton

S

Smooth G

Are you running active AV background scanning?

Two things to try as an experiment. First, disable your AV tool and see what
happens. It could be the AV tool is having problems. Second, do a
shift-delete to bypass the recycle bin.
Click to expand...

I do have nav running but I always did and this problem is new as I
have always deleted whole directories!
 
S

Smooth G

Try with NAV disabled to see what happens. If you're running Liveupdate the
executable part of NAV is being updated as well. The NAV you're running
today isn't necessarily what came of the box.
Click to expand...

OK I will give it a shot!
What if that doesn't help?
 
S

Smooth G

Then try doing shift-delete to bypass the recycle bin.

Something also just occured to me. If you have Norton protected recycle bin
installed disable it as well.
Click to expand...

OK I do and I will disable it. However I have had it forever and this
is really a new problem!!!
Thanks I will give it a try!
 
G

Guest

Hello

I have the same problem; I tried everything that Walter suggested and no
results.
I connot "Right click" on any of the folders on my drives because I get that
same error message.

HELP PLEASE.

Kovadis
 
W

Walter Clayton

Go to http://www.silentrunners.org/ and download "silent runners.vbs"
Three things from a diagnostic stand point. It looks like something is
hooking the shell although there is nothing obvious I can find at present.

Run "silent runners" and copy and paste the results back here. That will
tell me what you have running outside the normal MS supplied startup stuff.

You can also try the delete in safe mode to see what happens as well as
doing the delete via command line 'rmdir /s [path]'. You can use 'rmdir /?'
for an explanation.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|
 
G

Guest

Hello Walter

Here are the results of "silent Runner" like you asked.
I also discovered that I can delete folder if I just go to them "left click
and just press the delete button. Sometimes "RARELY" I can actually right
click on a folder and get the menu that way but the it goes back to the same
error.

THanks for the HElp

Wiredkaveman (Kovadis)




"Silent Runners.vbs", revision 22
Operating System: Windows XP


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet"
["Yahoo! Inc."]
"ctfmon.exe" = "C:\windows\System32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime"
["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple
Computer, Inc."]
"MsmqIntCert" = "regsvr32 /s mqrt.dll" [file not found]
"NvCplDaemon" = "RUNDLL32.EXE C:\windows\System32\NvCpl.dll,NvStartup" [MS]
"UpdReg" = "C:\windows\UpdReg.EXE" ["Creative Technology Ltd."]
"Jet Detection" = ""C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe""
[empty data]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe""
["Symantec Corporation"]
"Advanced Tools Check" = "C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE"
["Symantec Corporation"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\
"InstallShieldSetup" = "C:\PROGRA~1\INSTAL~1\{A7315~1\setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{A7315~1\reboot.ini -l0x9" [file not found]
"InstallShieldSetup1" = "C:\PROGRA~1\INSTAL~1\{3FCAA~1\Setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{3FCAA~1\reboot.ini -l0x9" [file not found]

HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Windows Media Player"
\StubPath =
"C:\WINDOWS\INF\unregmp2.exe /ShowWMP" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper
Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty data]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"PostBootReminder" = "{7849596a-48ea-486e-8937-a2a3009f31a9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"CDBurn" = "{fbeb8a05-beee-4442-804e-409d6c4515e9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"WebCheck" = "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\System32\webcheck.dll" [MS]
"SysTray" = "{35CEC8A3-2BE6-11D2-8773-92E220524153}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\WINDOWS\System32\stobject.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! "PCANotify\DLLName" = "PCANotify.dll" ["Symantec
Corporation"]


Startup items in "kovadis" & "All Users" startup folders:
---------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"InterVideo WinScheduler" -> shortcut to: "C:\program
files\InterVideo\WinDVD4PR\WinScheduler.exe" ["InterVideo Inc."]
"InterVideo WinCinema Manager" -> shortcut to: "C:\program
files\InterVideo\Common\Bin\WinCinemaMgr.exe" [empty data]
"Adobe Gamma Loader" -> shortcut to: "C:\program files\common
files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]


Enabled Scheduled Tasks
-----------------------

"EastTecEraser" -> launches: "C:\PROGRA~1\EAST-T~1\eraser.exe /G /B /S"
[file not found]
"Symantec NetDetect" -> launches: "C:\Program
Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
"Norton AntiVirus - Scan my computer - kovadis" -> launches:
"C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All
Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca""
["Symantec Corporation"]


Running Services (Display Name, Service Name, Path {Service DLL})
-----------------------------------------------------------------

Application Layer Gateway Service, ALG, "C:\windows\System32\alg.exe" [MS]
Automatic Updates, wuauserv, "C:\windows\system32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\wuauserv.dll" [MS]}
Background Intelligent Transfer Service, BITS,
"C:\windows\System32\svchost.exe -k netsvcs" {"C:\windows\System32\qmgr.dll"
[MS]}
COM+ Event System, EventSystem, "C:\WINDOWS\System32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\es.dll" [MS]}
Computer Browser, Browser, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\browser.dll" [MS]}
Cryptographic Services, CryptSvc, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\System32\cryptsvc.dll" [MS]}
DHCP Client, Dhcp, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\dhcpcsvc.dll" [MS]}
Distributed Link Tracking Client, TrkWks, "C:\windows\system32\svchost.exe
-k netsvcs" {"C:\windows\system32\trkwks.dll" [MS]}
Distributed Transaction Coordinator, MSDTC, "C:\WINDOWS\System32\msdtc.exe"
[MS]
DNS Client, Dnscache, "C:\windows\System32\svchost.exe -k NetworkService"
{"C:\windows\System32\dnsrslvr.dll" [MS]}
Error Reporting Service, ERSvc, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\ersvc.dll" [MS]}
Event Log, Eventlog, "C:\windows\system32\services.exe" [MS]
Fast User Switching Compatibility, FastUserSwitchingCompatibility,
"C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Help and Support, helpsvc, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
HID Input Service, HidServ, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\hidserv.dll" [MS]}
IIS Admin, IISADMIN, "C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS),
SharedAccess, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\ipnathlp.dll" [MS]}
iPod Service, iPodService, "C:\Program Files\iPod\bin\iPodService.exe"
["Apple Computer, Inc."]
IPSEC Services, PolicyAgent, "C:\windows\System32\lsass.exe" [MS]
Logical Disk Manager, dmserver, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\dmserver.dll" ["Microsoft Corp."]}
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft
Shared\VS7Debug\mdm.exe"" [MS]
Message Queuing, MSMQ, "C:\WINDOWS\System32\mqsvc.exe" [MS]
Message Queuing Triggers, MSMQTriggers, "C:\WINDOWS\System32\mqtgsvc.exe" [MS]
Network Connections, Netman, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\netman.dll" [MS]}
Network Location Awareness (NLA), Nla, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\mswsock.dll" [MS]}
Norton Unerase Protection, NProtectService, "C:\Program Files\Norton
AntiVirus\AdvTools\NPROTECT.EXE" ["Symantec Corporation"]
NT LM Security Support Provider, NtLmSsp, "C:\windows\System32\lsass.exe" [MS]
NVIDIA Display Driver Service, NVSvc, "C:\windows\System32\nvsvc32.exe"
["NVIDIA Corporation"]
Plug and Play, PlugPlay, "C:\windows\system32\services.exe" [MS]
Portable Media Serial Number, WmdmPmSp, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\mspmspsv.dll" [MS]}
Print Spooler, Spooler, "C:\windows\system32\spoolsv.exe" [MS]
Remote Access Connection Manager, RasMan, "C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\rasmans.dll" [MS]}
Remote Procedure Call (RPC), RpcSs, "C:\windows\system32\svchost -k rpcss"
{"C:\windows\system32\rpcss.dll" [MS]}
Remote Registry, RemoteRegistry, "C:\windows\system32\svchost.exe -k
LocalService" {"C:\windows\system32\regsvc.dll" [MS]}
SAVScan, SAVScan, "C:\Program Files\Norton AntiVirus\SAVScan.exe" ["Symantec
Corporation"]
Secondary Logon, seclogon, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\seclogon.dll" [MS]}
Security Accounts Manager, SamSs, "C:\windows\system32\lsass.exe" [MS]
Server, lanmanserver, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\srvsvc.dll" [MS]}
Shell Hardware Detection, ShellHWDetection, "C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\shsvcs.dll" [MS]}
Simple Mail Transfer Protocol (SMTP), SMTPSVC,
"C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
SNMP Service, SNMP, "C:\windows\System32\snmp.exe" [MS]
SSDP Discovery Service, SSDPSRV, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\ssdpsrv.dll" [MS]}
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common
Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
System Event Notification, SENS, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\system32\sens.dll" [MS]}
System Restore Service, srservice, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\srsvc.dll" [MS]}
Task Scheduler, Schedule, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\system32\schedsvc.dll" [MS]}
TCP/IP NetBIOS Helper, LmHosts, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\lmhsvc.dll" [MS]}
Telephony, TapiSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\tapisrv.dll" [MS]}
Terminal Services, TermService, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\termsrv.dll" [MS]}
Themes, Themes, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Upload Manager, uploadmgr, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
WebClient, WebClient, "C:\windows\System32\svchost.exe -k LocalService"
{"C:\windows\System32\webclnt.dll" [MS]}
Windows Audio, AudioSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\audiosrv.dll" [MS]}
Windows Image Acquisition (WIA), stisvc, "C:\windows\System32\svchost.exe -k
imgsvc" {"C:\windows\system32\wiaservc.dll" [MS]}
Windows Management Instrumentation, winmgmt,
"C:\windows\system32\svchost.exe -k netsvcs"
{"C:\windows\system32\wbem\WMIsvc.dll" [MS]}
Windows Time, W32Time, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\w32time.dll" [MS]}
Wireless Zero Configuration, WZCSVC, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\wzcsvc.dll" [MS]}
Workstation, lanmanworkstation, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\wkssvc.dll" [MS]}
World Wide Web Publishing, W3SVC, "C:\windows\System32\inetsrv\inetinfo.exe"
[MS]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton
AntiVirus\navapsvc.exe"" ["Symantec Corporation"]



Walter Clayton said:
Go to http://www.silentrunners.org/ and download "silent runners.vbs"
Three things from a diagnostic stand point. It looks like something is
hooking the shell although there is nothing obvious I can find at present.

Run "silent runners" and copy and paste the results back here. That will
tell me what you have running outside the normal MS supplied startup stuff.

You can also try the delete in safe mode to see what happens as well as
doing the delete via command line 'rmdir /s [path]'. You can use 'rmdir /?'
for an explanation.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


Kovadis said:
Hello

I have the same problem; I tried everything that Walter suggested and no
results.
I connot "Right click" on any of the folders on my drives because I get
that
same error message.

HELP PLEASE.

Kovadis
Click to expand...
Click to expand...
 
G

Guest

Hello Walter

Thanks for your help, I looks as if the problem is gone. WHen you said to
desable the AV recycle bin protection in Norton. I did but it didn't seem to
work until now; I checked it again and I saw that it was only disabled on
only one of my 4 HDD. When I disabled it just now on all 4 drives the problem
seems to have gone. I had to disable it for each drive seperatly. I think it
is working fine now.
THanks again and if this turns out to be not the cause I will update it it
here.

THanks a million for the help.

Wiredkaveman


Kovadis said:
Hello Walter

Here are the results of "silent Runner" like you asked.
I also discovered that I can delete folder if I just go to them "left click
and just press the delete button. Sometimes "RARELY" I can actually right
click on a folder and get the menu that way but the it goes back to the same
error.

THanks for the HElp

Wiredkaveman (Kovadis)




"Silent Runners.vbs", revision 22
Operating System: Windows XP


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet"
["Yahoo! Inc."]
"ctfmon.exe" = "C:\windows\System32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime"
["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple
Computer, Inc."]
"MsmqIntCert" = "regsvr32 /s mqrt.dll" [file not found]
"NvCplDaemon" = "RUNDLL32.EXE C:\windows\System32\NvCpl.dll,NvStartup" [MS]
"UpdReg" = "C:\windows\UpdReg.EXE" ["Creative Technology Ltd."]
"Jet Detection" = ""C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe""
[empty data]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe""
["Symantec Corporation"]
"Advanced Tools Check" = "C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE"
["Symantec Corporation"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\
"InstallShieldSetup" = "C:\PROGRA~1\INSTAL~1\{A7315~1\setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{A7315~1\reboot.ini -l0x9" [file not found]
"InstallShieldSetup1" = "C:\PROGRA~1\INSTAL~1\{3FCAA~1\Setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{3FCAA~1\reboot.ini -l0x9" [file not found]

HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Windows Media Player"
\StubPath =
"C:\WINDOWS\INF\unregmp2.exe /ShowWMP" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper
Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty data]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"PostBootReminder" = "{7849596a-48ea-486e-8937-a2a3009f31a9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"CDBurn" = "{fbeb8a05-beee-4442-804e-409d6c4515e9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"WebCheck" = "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\System32\webcheck.dll" [MS]
"SysTray" = "{35CEC8A3-2BE6-11D2-8773-92E220524153}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\WINDOWS\System32\stobject.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! "PCANotify\DLLName" = "PCANotify.dll" ["Symantec
Corporation"]


Startup items in "kovadis" & "All Users" startup folders:
---------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"InterVideo WinScheduler" -> shortcut to: "C:\program
files\InterVideo\WinDVD4PR\WinScheduler.exe" ["InterVideo Inc."]
"InterVideo WinCinema Manager" -> shortcut to: "C:\program
files\InterVideo\Common\Bin\WinCinemaMgr.exe" [empty data]
"Adobe Gamma Loader" -> shortcut to: "C:\program files\common
files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]


Enabled Scheduled Tasks
-----------------------

"EastTecEraser" -> launches: "C:\PROGRA~1\EAST-T~1\eraser.exe /G /B /S"
[file not found]
"Symantec NetDetect" -> launches: "C:\Program
Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
"Norton AntiVirus - Scan my computer - kovadis" -> launches:
"C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All
Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca""
["Symantec Corporation"]


Running Services (Display Name, Service Name, Path {Service DLL})
-----------------------------------------------------------------

Application Layer Gateway Service, ALG, "C:\windows\System32\alg.exe" [MS]
Automatic Updates, wuauserv, "C:\windows\system32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\wuauserv.dll" [MS]}
Background Intelligent Transfer Service, BITS,
"C:\windows\System32\svchost.exe -k netsvcs" {"C:\windows\System32\qmgr.dll"
[MS]}
COM+ Event System, EventSystem, "C:\WINDOWS\System32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\es.dll" [MS]}
Computer Browser, Browser, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\browser.dll" [MS]}
Cryptographic Services, CryptSvc, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\System32\cryptsvc.dll" [MS]}
DHCP Client, Dhcp, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\dhcpcsvc.dll" [MS]}
Distributed Link Tracking Client, TrkWks, "C:\windows\system32\svchost.exe
-k netsvcs" {"C:\windows\system32\trkwks.dll" [MS]}
Distributed Transaction Coordinator, MSDTC, "C:\WINDOWS\System32\msdtc.exe"
[MS]
DNS Client, Dnscache, "C:\windows\System32\svchost.exe -k NetworkService"
{"C:\windows\System32\dnsrslvr.dll" [MS]}
Error Reporting Service, ERSvc, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\ersvc.dll" [MS]}
Event Log, Eventlog, "C:\windows\system32\services.exe" [MS]
Fast User Switching Compatibility, FastUserSwitchingCompatibility,
"C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Help and Support, helpsvc, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
HID Input Service, HidServ, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\hidserv.dll" [MS]}
IIS Admin, IISADMIN, "C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS),
SharedAccess, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\ipnathlp.dll" [MS]}
iPod Service, iPodService, "C:\Program Files\iPod\bin\iPodService.exe"
["Apple Computer, Inc."]
IPSEC Services, PolicyAgent, "C:\windows\System32\lsass.exe" [MS]
Logical Disk Manager, dmserver, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\dmserver.dll" ["Microsoft Corp."]}
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft
Shared\VS7Debug\mdm.exe"" [MS]
Message Queuing, MSMQ, "C:\WINDOWS\System32\mqsvc.exe" [MS]
Message Queuing Triggers, MSMQTriggers, "C:\WINDOWS\System32\mqtgsvc.exe" [MS]
Network Connections, Netman, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\netman.dll" [MS]}
Network Location Awareness (NLA), Nla, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\mswsock.dll" [MS]}
Norton Unerase Protection, NProtectService, "C:\Program Files\Norton
AntiVirus\AdvTools\NPROTECT.EXE" ["Symantec Corporation"]
NT LM Security Support Provider, NtLmSsp, "C:\windows\System32\lsass.exe" [MS]
NVIDIA Display Driver Service, NVSvc, "C:\windows\System32\nvsvc32.exe"
["NVIDIA Corporation"]
Plug and Play, PlugPlay, "C:\windows\system32\services.exe" [MS]
Portable Media Serial Number, WmdmPmSp, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\mspmspsv.dll" [MS]}
Print Spooler, Spooler, "C:\windows\system32\spoolsv.exe" [MS]
Remote Access Connection Manager, RasMan, "C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\rasmans.dll" [MS]}
Remote Procedure Call (RPC), RpcSs, "C:\windows\system32\svchost -k rpcss"
{"C:\windows\system32\rpcss.dll" [MS]}
Remote Registry, RemoteRegistry, "C:\windows\system32\svchost.exe -k
LocalService" {"C:\windows\system32\regsvc.dll" [MS]}
SAVScan, SAVScan, "C:\Program Files\Norton AntiVirus\SAVScan.exe" ["Symantec
Corporation"]
Secondary Logon, seclogon, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\seclogon.dll" [MS]}
Security Accounts Manager, SamSs, "C:\windows\system32\lsass.exe" [MS]
Server, lanmanserver, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\srvsvc.dll" [MS]}
Shell Hardware Detection, ShellHWDetection, "C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\shsvcs.dll" [MS]}
Simple Mail Transfer Protocol (SMTP), SMTPSVC,
"C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
SNMP Service, SNMP, "C:\windows\System32\snmp.exe" [MS]
SSDP Discovery Service, SSDPSRV, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\ssdpsrv.dll" [MS]}
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common
Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
System Event Notification, SENS, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\system32\sens.dll" [MS]}
System Restore Service, srservice, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\srsvc.dll" [MS]}
Task Scheduler, Schedule, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\system32\schedsvc.dll" [MS]}
TCP/IP NetBIOS Helper, LmHosts, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\lmhsvc.dll" [MS]}
Telephony, TapiSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\tapisrv.dll" [MS]}
Terminal Services, TermService, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\termsrv.dll" [MS]}
Themes, Themes, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Upload Manager, uploadmgr, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
WebClient, WebClient, "C:\windows\System32\svchost.exe -k LocalService"
{"C:\windows\System32\webclnt.dll" [MS]}
Windows Audio, AudioSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\audiosrv.dll" [MS]}
Windows Image Acquisition (WIA), stisvc, "C:\windows\System32\svchost.exe -k
imgsvc" {"C:\windows\system32\wiaservc.dll" [MS]}
Windows Management Instrumentation, winmgmt,
"C:\windows\system32\svchost.exe -k netsvcs"
{"C:\windows\system32\wbem\WMIsvc.dll" [MS]}
Windows Time, W32Time, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\w32time.dll" [MS]}
Wireless Zero Configuration, WZCSVC, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\wzcsvc.dll" [MS]}
Workstation, lanmanworkstation, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\wkssvc.dll" [MS]}
World Wide Web Publishing, W3SVC, "C:\windows\System32\inetsrv\inetinfo.exe"
[MS]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton
AntiVirus\navapsvc.exe"" ["Symantec Corporation"]



Walter Clayton said:
Go to http://www.silentrunners.org/ and download "silent runners.vbs"
Three things from a diagnostic stand point. It looks like something is
hooking the shell although there is nothing obvious I can find at present.

Run "silent runners" and copy and paste the results back here. That will
tell me what you have running outside the normal MS supplied startup stuff.

You can also try the delete in safe mode to see what happens as well as
doing the delete via command line 'rmdir /s [path]'. You can use 'rmdir /?'
for an explanation.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


Kovadis said:
Hello

I have the same problem; I tried everything that Walter suggested and no
results.
I connot "Right click" on any of the folders on my drives because I get
that
same error message.

HELP PLEASE.

Kovadis

:

Then try doing shift-delete to bypass the recycle bin.

Something also just occured to me. If you have Norton protected recycle
bin
installed disable it as well.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


On Tue, 10 Aug 2004 18:20:20 -0400, "Walter Clayton"

Try with NAV disabled to see what happens. If you're running Liveupdate
the
executable part of NAV is being updated as well. The NAV you're running
today isn't necessarily what came of the box.

OK I will give it a shot!
What if that doesn't help?
Click to expand...
Click to expand...
Click to expand...
 
S

Smooth G

Then try doing shift-delete to bypass the recycle bin.

Something also just occured to me. If you have Norton protected recycle bin
installed disable it as well.
Click to expand...

OK well I did this and it still is happening!!!
Disabled Anti Virus and disabled norton protected recycle bin
Problem is still there. Strange!!!
 
G

Guest

Hello Smooth

I also have that problem. However I am not sure if it is related but it
seems to me that on my computer the problem went away when I removed Cakewalk
Pro 9. but then came back when I re-installed it. Now I am not 100% sure that
this was the cause; it could just be a coincedence since the problem is
intermitenet. However I want to ask you if you also have Cakewalk 9 pro on
your computer.

thanks

Wiredkaveman (kovadis)
 
S

Smooth G

Hello Smooth

I also have that problem. However I am not sure if it is related but it
seems to me that on my computer the problem went away when I removed Cakewalk
Pro 9. but then came back when I re-installed it. Now I am not 100% sure that
this was the cause; it could just be a coincedence since the problem is
intermitenet. However I want to ask you if you also have Cakewalk 9 pro on
your computer.

thanks

Wiredkaveman (kovadis)
Click to expand...

No I do not however I have spy sweeper and I was told this is the
problem and to uncheck explorer
 
W

Walter Clayton

I'm jumping in here since you're seeing something a bit different from
Smooth G I think. :-/

Your issue seems to occur when trying to bring up context menus.. Two
things: Do you have the same issue when right clicking a file rather than a
directory? Does Cakewalk install any thing in the context menu?

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


Kovadis said:
Hello Walter

Here are the results of "silent Runner" like you asked.
I also discovered that I can delete folder if I just go to them "left
click
and just press the delete button. Sometimes "RARELY" I can actually right
click on a folder and get the menu that way but the it goes back to the
same
error.

THanks for the HElp

Wiredkaveman (Kovadis)




"Silent Runners.vbs", revision 22
Operating System: Windows XP


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet"
["Yahoo! Inc."]
"ctfmon.exe" = "C:\windows\System32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime"
["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple
Computer, Inc."]
"MsmqIntCert" = "regsvr32 /s mqrt.dll" [file not found]
"NvCplDaemon" = "RUNDLL32.EXE C:\windows\System32\NvCpl.dll,NvStartup"
[MS]
"UpdReg" = "C:\windows\UpdReg.EXE" ["Creative Technology Ltd."]
"Jet Detection" = ""C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe""
[empty data]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe""
["Symantec Corporation"]
"Advanced Tools Check" = "C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE"
["Symantec Corporation"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\
"InstallShieldSetup" = "C:\PROGRA~1\INSTAL~1\{A7315~1\setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{A7315~1\reboot.ini -l0x9" [file not found]
"InstallShieldSetup1" = "C:\PROGRA~1\INSTAL~1\{3FCAA~1\Setup.exe
-rebootC:\PROGRA~1\INSTAL~1\{3FCAA~1\reboot.ini -l0x9" [file not found]

HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Windows Media
Player"
\StubPath =
"C:\WINDOWS\INF\unregmp2.exe /ShowWMP" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper
Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll" ["Yahoo!
Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty data]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\Program
Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"PostBootReminder" = "{7849596a-48ea-486e-8937-a2a3009f31a9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"CDBurn" = "{fbeb8a05-beee-4442-804e-409d6c4515e9}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\system32\SHELL32.dll" [MS]
"WebCheck" = "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\windows\System32\webcheck.dll" [MS]
"SysTray" = "{35CEC8A3-2BE6-11D2-8773-92E220524153}"
-> resolves to: {CLSID}\InprocServer32\(Default) =
"C:\WINDOWS\System32\stobject.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! "PCANotify\DLLName" = "PCANotify.dll" ["Symantec
Corporation"]


Startup items in "kovadis" & "All Users" startup folders:
---------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"InterVideo WinScheduler" -> shortcut to: "C:\program
files\InterVideo\WinDVD4PR\WinScheduler.exe" ["InterVideo Inc."]
"InterVideo WinCinema Manager" -> shortcut to: "C:\program
files\InterVideo\Common\Bin\WinCinemaMgr.exe" [empty data]
"Adobe Gamma Loader" -> shortcut to: "C:\program files\common
files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]


Enabled Scheduled Tasks
-----------------------

"EastTecEraser" -> launches: "C:\PROGRA~1\EAST-T~1\eraser.exe /G /B /S"
[file not found]
"Symantec NetDetect" -> launches: "C:\Program
Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
"Norton AntiVirus - Scan my computer - kovadis" -> launches:
"C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All
Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca""
["Symantec Corporation"]


Running Services (Display Name, Service Name, Path {Service DLL})
-----------------------------------------------------------------

Application Layer Gateway Service, ALG, "C:\windows\System32\alg.exe" [MS]
Automatic Updates, wuauserv, "C:\windows\system32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\wuauserv.dll" [MS]}
Background Intelligent Transfer Service, BITS,
"C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\qmgr.dll"
[MS]}
COM+ Event System, EventSystem, "C:\WINDOWS\System32\svchost.exe -k
netsvcs"
{"C:\WINDOWS\System32\es.dll" [MS]}
Computer Browser, Browser, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\browser.dll" [MS]}
Cryptographic Services, CryptSvc, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\System32\cryptsvc.dll" [MS]}
DHCP Client, Dhcp, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\dhcpcsvc.dll" [MS]}
Distributed Link Tracking Client, TrkWks, "C:\windows\system32\svchost.exe
-k netsvcs" {"C:\windows\system32\trkwks.dll" [MS]}
Distributed Transaction Coordinator, MSDTC,
"C:\WINDOWS\System32\msdtc.exe"
[MS]
DNS Client, Dnscache, "C:\windows\System32\svchost.exe -k NetworkService"
{"C:\windows\System32\dnsrslvr.dll" [MS]}
Error Reporting Service, ERSvc, "C:\windows\System32\svchost.exe -k
netsvcs"
{"C:\windows\System32\ersvc.dll" [MS]}
Event Log, Eventlog, "C:\windows\system32\services.exe" [MS]
Fast User Switching Compatibility, FastUserSwitchingCompatibility,
"C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Help and Support, helpsvc, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
HID Input Service, HidServ, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\hidserv.dll" [MS]}
IIS Admin, IISADMIN, "C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS),
SharedAccess, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\ipnathlp.dll" [MS]}
iPod Service, iPodService, "C:\Program Files\iPod\bin\iPodService.exe"
["Apple Computer, Inc."]
IPSEC Services, PolicyAgent, "C:\windows\System32\lsass.exe" [MS]
Logical Disk Manager, dmserver, "C:\windows\System32\svchost.exe -k
netsvcs"
{"C:\windows\System32\dmserver.dll" ["Microsoft Corp."]}
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft
Shared\VS7Debug\mdm.exe"" [MS]
Message Queuing, MSMQ, "C:\WINDOWS\System32\mqsvc.exe" [MS]
Message Queuing Triggers, MSMQTriggers, "C:\WINDOWS\System32\mqtgsvc.exe"
[MS]
Network Connections, Netman, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\netman.dll" [MS]}
Network Location Awareness (NLA), Nla, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\mswsock.dll" [MS]}
Norton Unerase Protection, NProtectService, "C:\Program Files\Norton
AntiVirus\AdvTools\NPROTECT.EXE" ["Symantec Corporation"]
NT LM Security Support Provider, NtLmSsp, "C:\windows\System32\lsass.exe"
[MS]
NVIDIA Display Driver Service, NVSvc, "C:\windows\System32\nvsvc32.exe"
["NVIDIA Corporation"]
Plug and Play, PlugPlay, "C:\windows\system32\services.exe" [MS]
Portable Media Serial Number, WmdmPmSp,
"C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\mspmspsv.dll" [MS]}
Print Spooler, Spooler, "C:\windows\system32\spoolsv.exe" [MS]
Remote Access Connection Manager, RasMan, "C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\rasmans.dll" [MS]}
Remote Procedure Call (RPC), RpcSs, "C:\windows\system32\svchost -k rpcss"
{"C:\windows\system32\rpcss.dll" [MS]}
Remote Registry, RemoteRegistry, "C:\windows\system32\svchost.exe -k
LocalService" {"C:\windows\system32\regsvc.dll" [MS]}
SAVScan, SAVScan, "C:\Program Files\Norton AntiVirus\SAVScan.exe"
["Symantec
Corporation"]
Secondary Logon, seclogon, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\seclogon.dll" [MS]}
Security Accounts Manager, SamSs, "C:\windows\system32\lsass.exe" [MS]
Server, lanmanserver, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\srvsvc.dll" [MS]}
Shell Hardware Detection, ShellHWDetection,
"C:\windows\System32\svchost.exe
-k netsvcs" {"C:\windows\System32\shsvcs.dll" [MS]}
Simple Mail Transfer Protocol (SMTP), SMTPSVC,
"C:\WINDOWS\System32\inetsrv\inetinfo.exe" [MS]
SNMP Service, SNMP, "C:\windows\System32\snmp.exe" [MS]
SSDP Discovery Service, SSDPSRV, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\ssdpsrv.dll" [MS]}
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common
Files\Symantec
Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common
Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
System Event Notification, SENS, "C:\windows\system32\svchost.exe -k
netsvcs" {"C:\windows\system32\sens.dll" [MS]}
System Restore Service, srservice, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\WINDOWS\System32\srsvc.dll" [MS]}
Task Scheduler, Schedule, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\system32\schedsvc.dll" [MS]}
TCP/IP NetBIOS Helper, LmHosts, "C:\windows\System32\svchost.exe -k
LocalService" {"C:\windows\System32\lmhsvc.dll" [MS]}
Telephony, TapiSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\tapisrv.dll" [MS]}
Terminal Services, TermService, "C:\windows\System32\svchost.exe -k
netsvcs"
{"C:\windows\System32\termsrv.dll" [MS]}
Themes, Themes, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\shsvcs.dll" [MS]}
Upload Manager, uploadmgr, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\PCHealth\HelpCtr\Binaries\pchsvc.dll" [MS]}
WebClient, WebClient, "C:\windows\System32\svchost.exe -k LocalService"
{"C:\windows\System32\webclnt.dll" [MS]}
Windows Audio, AudioSrv, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\windows\System32\audiosrv.dll" [MS]}
Windows Image Acquisition (WIA), stisvc,
"C:\windows\System32\svchost.exe -k
imgsvc" {"C:\windows\system32\wiaservc.dll" [MS]}
Windows Management Instrumentation, winmgmt,
"C:\windows\system32\svchost.exe -k netsvcs"
{"C:\windows\system32\wbem\WMIsvc.dll" [MS]}
Windows Time, W32Time, "C:\windows\System32\svchost.exe -k netsvcs"
{"C:\WINDOWS\System32\w32time.dll" [MS]}
Wireless Zero Configuration, WZCSVC, "C:\windows\System32\svchost.exe -k
netsvcs" {"C:\windows\System32\wzcsvc.dll" [MS]}
Workstation, lanmanworkstation, "C:\windows\System32\svchost.exe -k
netsvcs"
{"C:\windows\System32\wkssvc.dll" [MS]}
World Wide Web Publishing, W3SVC,
"C:\windows\System32\inetsrv\inetinfo.exe"
[MS]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton
AntiVirus\navapsvc.exe"" ["Symantec Corporation"]



Walter Clayton said:
Go to http://www.silentrunners.org/ and download "silent runners.vbs"
Three things from a diagnostic stand point. It looks like something is
hooking the shell although there is nothing obvious I can find at
present.

Run "silent runners" and copy and paste the results back here. That will
tell me what you have running outside the normal MS supplied startup
stuff.

You can also try the delete in safe mode to see what happens as well as
doing the delete via command line 'rmdir /s [path]'. You can use 'rmdir
/?'
for an explanation.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


Kovadis said:
Hello

I have the same problem; I tried everything that Walter suggested and
no
results.
I connot "Right click" on any of the folders on my drives because I get
that
same error message.

HELP PLEASE.

Kovadis

:

Then try doing shift-delete to bypass the recycle bin.

Something also just occured to me. If you have Norton protected
recycle
bin
installed disable it as well.

--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|


On Tue, 10 Aug 2004 18:20:20 -0400, "Walter Clayton"

Try with NAV disabled to see what happens. If you're running
Liveupdate
the
executable part of NAV is being updated as well. The NAV you're
running
today isn't necessarily what came of the box.

OK I will give it a shot!
What if that doesn't help?
Click to expand...
Click to expand...
Click to expand...
 
S

Smooth G

Did that correct your issue?
Click to expand...

As of this time it appears to have at least temporarily fixed the
problem. Since it was intermittent I will have to do some more tests.
Thanks for all your help!!!! I will let you know if the success is
permanent or not!!!!
 
G

Guest

Hello Again Walter

No the problem is when I right click on a directory.
All my windows vanish and I get a blank screen then I come back to my
desktop with the error message.
I have the same problem as smooth

any ideas? any thing showing from the silent runners page?

thanks Walter
 
G

Guest

Hello Walter and Smooth

Thanks for the Help.
I also had Spy Sweeper and when I disabled it the problem seems to have gone
away. I hope this is really it. I hate having to re-install everything.
Thanks again

Wiredkaveman (kovadis0
 

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