Problems browsing SBS 2003 with Windows XP Pro

J

JEC

I am not 100% sure if this is the right place for this but here goes:

I have a SBS 2003 R2 server with Windows XP clients. We are running
Quickbooks 2007 and the data is stored on the server. Our accountant
sometimes comes to our office and she brings her notebook which is a Windows
XP Pro system that is joined to a different domain at her office. I would
like for her to be able to plug into our network and work on our Quickbooks
files while she is here. When I connect her computer to the network I go to
start-run and put in \\server and a box pops up asking for a username and
password. No matter what credentials I give it (I have even tried
administrator) it continues to ask for a username and password and will not
allow me to access our server. I have checked the security logs on the
server and I do not see any kind of error relating to this user or computer.
I have verified that she has connectivity. I can ping the server by name and
connect to it via Remote Desktop from her PC. This one has me baffled so any
suggestions will be greatly appreciated.
 
R

Robert L [MVP - Networking]

You may try to setup her username in your domain.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I am not 100% sure if this is the right place for this but here goes:

I have a SBS 2003 R2 server with Windows XP clients. We are running
Quickbooks 2007 and the data is stored on the server. Our accountant
sometimes comes to our office and she brings her notebook which is a Windows
XP Pro system that is joined to a different domain at her office. I would
like for her to be able to plug into our network and work on our Quickbooks
files while she is here. When I connect her computer to the network I go to
start-run and put in \\server and a box pops up asking for a username and
password. No matter what credentials I give it (I have even tried
administrator) it continues to ask for a username and password and will not
allow me to access our server. I have checked the security logs on the
server and I do not see any kind of error relating to this user or computer.
I have verified that she has connectivity. I can ping the server by name and
connect to it via Remote Desktop from her PC. This one has me baffled so any
suggestions will be greatly appreciated.
 
K

Kerry Brown

Is she using a statically assigned DNS? Make sure she is set to use a DC on
your network for DNS.
 
J

JEC

I do not remember the DNS settings specifically off the top of my head so I
will verify that.

I do believe it must have been assigned by DHCP since I could ping the
server by name.
 
J

JEC

Thanks for the suggestion. I know it should not have to be that way but it may be a useful diagnostic tool.

Let me also point out that when I connect my notebook to the network everything works perfectly. That leads me to the conclusion that the problem is with her XP machine and not my network config.
You may try to setup her username in your domain.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I am not 100% sure if this is the right place for this but here goes:

I have a SBS 2003 R2 server with Windows XP clients. We are running
Quickbooks 2007 and the data is stored on the server. Our accountant
sometimes comes to our office and she brings her notebook which is a Windows
XP Pro system that is joined to a different domain at her office. I would
like for her to be able to plug into our network and work on our Quickbooks
files while she is here. When I connect her computer to the network I go to
start-run and put in \\server and a box pops up asking for a username and
password. No matter what credentials I give it (I have even tried
administrator) it continues to ask for a username and password and will not
allow me to access our server. I have checked the security logs on the
server and I do not see any kind of error relating to this user or computer.
I have verified that she has connectivity. I can ping the server by name and
connect to it via Remote Desktop from her PC. This one has me baffled so any
suggestions will be greatly appreciated.
 

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