problem

[Shawna]

what does it mean when when it says the internet explorer
has encountered a problem and needs to close.

please reply back as soon as possible.

thank you, shawna

 

[Jerry]

It doesn't 'mean' anymore than what it says.

 

[Frank Saunders, MS-MVP]

what does it mean when when it says the internet explorer
has encountered a problem and needs to close.

please reply back as soon as possible.

thank you, shawna

Iexplore.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.
http://support.microsoft.com/?kbid=293623
http://support.microsoft.com/?kbid=316085 (IE6. XP/ME/2000 )
http://support.microsoft.com/?kbid=321923 (IE6, W98/se/NT4/2000/ME/XP )
http://support.microsoft.com/?kbid=813181 (IE6. XP )

Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Don Varnau]

Shawna,
This usually means (recently) that another program (adware, spyware,
parasite) is interfering with IE.
From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.
Work through the solutions (such as Ad-aware and Spybot) at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
You should re-enable browser extensions after the cleanup.

Post back if you need more help,
Don