Problem With XP Pro and Virus

[Guest]

Hi, my friend is running XP Pro and he found out he has several Virus, the
main one is called Trojan/spy.html.smitfraud.c When he Runs McAfee anti
virus , It will not let him delete or isolate all of them. My Question is
this, Does he have to reformat his hard drive and if so how does he do it ?
Any assistance is appreciated. Also it would not allow him to do a system
restore. He can not access any websites and will not let him log onto any
browsers.

Thanks
Ed

 

[Billy]

Hi, my friend is running XP Pro and he found out he has several Virus, the
main one is called Trojan/spy.html.smitfraud.c When he Runs McAfee anti
virus , It will not let him delete or isolate all of them. My Question is
this, Does he have to reformat his hard drive and if so how does he do it ?
Any assistance is appreciated. Also it would not allow him to do a system
restore. He can not access any websites and will not let him log onto any
browsers.

Thanks

Try this link for info on removal. If you need further help look at the
reference to HiJack This and Geekstogo.
http://www.wilderssecurity.com/showthread.php?t=75890

 

[Guest]

He isnt able to access the internet to down load anything, cant access any
email or anything. Any other ideas ?