Problem with window system failure Help Please

[Guest]

Hi, recently I started to have problem with my Window XP Pro. It seems that
from time to time my computer would automatically reboot itself and when it
loads up window it automatically reboot itself again. The only ways that I
found to bypass that problem is to either start window in safe mode or turn
the computer off for 10 to 20 mins and turn it back on again. However this
problem seems to happen more and more often after 2 weeks. At first it seem
to only occur when I am running multiple application (dling a file while
watching a movie) but now it occurs even when I try to read my email. I
disabled the automatic restarts windown on system failure option and got the
following error msg:

Stop: 0x0000008E (0xc0000005, 0xa646dac2, 0xa6b9b400, 0x00000000)
navex15.sys - affress a646dac2 base at a63fd000, datestamp 4386982c

sometime I also get the following error msg:

stop: 0 0000008e (0x80000003, 0xf75c436f, 0xa394d714, 0x00000000)
ndis.sys - address f75c436f base at f75c1000, datestamp 41107ec3

Any help on this topic would be greatly appreciated.

 

[WTC]

Hi, recently I started to have problem with my Window XP Pro. It seems
that
from time to time my computer would automatically reboot itself and when
it
loads up window it automatically reboot itself again. [ snip]
.I
disabled the automatic restarts windown on system failure option and got
the
following error msg:

Stop: 0x0000008E (0xc0000005, 0xa646dac2, 0xa6b9b400, 0x00000000)
navex15.sys - affress a646dac2 base at a63fd000, datestamp 4386982c

You must have a Symantec product installed, start looking here.

http://search.symantec.com/custom/u...ntext=gbh&qt=navex15.sys+0x0000008E&x=17&y=11

 

[Guest]

Thanks for your advices, I looked around on the site and tried some of the
solutions (deleting and reinstalling the virus defination, updating the
norton antivirus version ) but the problem still occurs. Is there another way
to fix this?/

Hi, recently I started to have problem with my Window XP Pro. It seems
that
from time to time my computer would automatically reboot itself and when
it
loads up window it automatically reboot itself again. [ snip]
.I
disabled the automatic restarts windown on system failure option and got
the
following error msg:

Stop: 0x0000008E (0xc0000005, 0xa646dac2, 0xa6b9b400, 0x00000000)
navex15.sys - affress a646dac2 base at a63fd000, datestamp 4386982c

You must have a Symantec product installed, start looking here.

http://search.symantec.com/custom/u...ntext=gbh&qt=navex15.sys+0x0000008E&x=17&y=11

 

[WTC]

Try uninstalling and reinstalling your Norton Antivirus product or Contact
Symantec for support.

--
William Crawford
MS-MVP Windows Shell/User

Thanks for your advices, I looked around on the site and tried some of the
solutions (deleting and reinstalling the virus defination, updating the
norton antivirus version ) but the problem still occurs. Is there another
way
to fix this?/

Hi, recently I started to have problem with my Window XP Pro. It seems
that
from time to time my computer would automatically reboot itself and
when
it
loads up window it automatically reboot itself again. [ snip]
.I
disabled the automatic restarts windown on system failure option and
got
the
following error msg:

Stop: 0x0000008E (0xc0000005, 0xa646dac2, 0xa6b9b400, 0x00000000)
navex15.sys - affress a646dac2 base at a63fd000, datestamp 4386982c

You must have a Symantec product installed, start looking here.

http://search.symantec.com/custom/u...ntext=gbh&qt=navex15.sys+0x0000008E&x=17&y=11