Problem with web site email links and Windows Mail

[quest]

I had this problem previously and with help from a list member, was able to
fix the problem. Unfortunately, I cannot remember the instructions.

When I click on an email link on a web site, I get the following error
message:

"Could not perform this operation because the default mail client is not
properly installed.

I checked and Windows Mail is my default mail program.

Any help would be greatly appreciated.

Thanks in advance.

 

[Guest]

I had this problem previously and with help from a list member, was able to
fix the problem. Unfortunately, I cannot remember the instructions.

When I click on an email link on a web site, I get the following error
message:

"Could not perform this operation because the default mail client is not
properly installed.

I checked and Windows Mail is my default mail program.

Any help would be greatly appreciated.

Thanks in advance.

Click on the orb, then Default Programs, then Set your default programs,
them Windows Mail, then Set this program as default. You may not
have all of its defaults set.

 

[quest]

Hello,

Thank you for your response. All of the defaults are set. Any other
suggestions?

 

[Ramesh, MS-MVP]

Hi quest,

Follow these steps:

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select Windows Mail
Click OK

Then, follow these steps:

Click Set your default programs
Select your mail client from the list
Click Set this program as default
Click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I had this problem previously and with help from a list member, was able to
fix the problem. Unfortunately, I cannot remember the instructions.

When I click on an email link on a web site, I get the following error
message:

"Could not perform this operation because the default mail client is not
properly installed.

I checked and Windows Mail is my default mail program.

Any help would be greatly appreciated.

Thanks in advance.

 

[Gudmund Liebach Nielsen]

I have exactly the same problem; and the suggestions don't work for me.

Anybody have other suggestions?

 

[Gary VanderMolen]

It's not obvious which specific suggestion you used.
Try once more, using the illustrated guide shown here:
http://www.vistax64.com/tutorials/83185-windows-mail-default-associations.html

 

[Gary VanderMolen]

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

 

[quest]

I did what is suggested (more than once). All of the defaults appear to be
set correctly. However, I (once again) went through each step . . . but
still have the same problem.

 

[quest]

Thank you for the suggestion, but that didn't help either. :-(

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]

I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.

 

[Gary VanderMolen]

Sorry to hear that. Your remaining options are a bit drastic:

You can try a repair install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html
This will replace system files, but is not supposed to affect data.

Another option is to abandon Windows Mail and switch to Windows
Live Mail. It will automatically import your WM accounts, settings,
folders and emails.
http://get.live.com/betas/maildesktop_betas

--
Gary VanderMolen [MS MVP-WLM]

Thank you for the suggestion, but that didn't help either. :-(

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]

I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.


It's not obvious which specific suggestion you used.
Try once more, using the illustrated guide shown here:
http://www.vistax64.com/tutorials/83185-windows-mail-default-associations.html

 

[Gudmund Liebach Nielsen]

IT WORKS IT WORKS thank you!

....Gudmund

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]

I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.

 

[Gary VanderMolen]

Thanks for the feedback.

--
Gary VanderMolen [MS MVP-WLM]

IT WORKS IT WORKS thank you!

...Gudmund

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]

I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.


It's not obvious which specific suggestion you used.
Try once more, using the illustrated guide shown here:
http://www.vistax64.com/tutorials/83185-windows-mail-default-associations.html

 

[Gary VanderMolen]

You might try 'resetting' IE. Go to its Tools, Internet Options, Advanced,
and click the Reset button.

--
Gary VanderMolen [MS MVP-WLM]

I am wondering if the problem is with my IE. I am able to use the "mailto"
links when I use Firefox. Are there any settings in IE that I need to
adjust?

Thanks again,

Karima

Sorry to hear that. Your remaining options are a bit drastic:

You can try a repair install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html
This will replace system files, but is not supposed to affect data.

Another option is to abandon Windows Mail and switch to Windows
Live Mail. It will automatically import your WM accounts, settings,
folders and emails.
http://get.live.com/betas/maildesktop_betas

--
Gary VanderMolen [MS MVP-WLM]

Thank you for the suggestion, but that didn't help either. :-(

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]


I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.


It's not obvious which specific suggestion you used.
Try once more, using the illustrated guide shown here:
http://www.vistax64.com/tutorials/83185-windows-mail-default-associations.html

 

[quest]

I am wondering if the problem is with my IE. I am able to use the "mailto"
links when I use Firefox. Are there any settings in IE that I need to
adjust?

Thanks again,

Karima

Sorry to hear that. Your remaining options are a bit drastic:

You can try a repair install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html
This will replace system files, but is not supposed to affect data.

Another option is to abandon Windows Mail and switch to Windows
Live Mail. It will automatically import your WM accounts, settings,
folders and emails.
http://get.live.com/betas/maildesktop_betas

--
Gary VanderMolen [MS MVP-WLM]

Thank you for the suggestion, but that didn't help either. :-(

Type or paste the following into a Command Prompt and hit Enter:

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

(include the quotation marks)

Then reboot. Let us know if it helped.

--
Gary VanderMolen [MS MVP-WLM]


I did what is suggested (more than once). All of the defaults appear to
be set correctly. However, I (once again) went through each step . . .
but still have the same problem.


It's not obvious which specific suggestion you used.
Try once more, using the illustrated guide shown here:
http://www.vistax64.com/tutorials/83185-windows-mail-default-associations.html