Problem with Vista Windows Update /Failed driver install

[Guest]

Hi,

I wonder if anyone can help on this one. I am running Vista Ultimate with
among other hardware, a Logitech Quickcam Pro3000 webcam. It is not natively
supported (not a problem at the mo, as manufacturers will get their drivers
out eventually), however, Windows Update reports a driver available for it
yet it fails to install from MS with an error code of 700082. I have looked
up the error and tried the solution on the support pages (ie: stop update
service, delete files in windows\softwaredistribution folder and restart
update service) but still no joy. Is there a way around this such as download
the file directly for local manual installation or is there another solution?

Thanks in advance

 

[Beck]

"Kris Butler (Dyfed-Powys Police IT Dept)"

Hi,

I wonder if anyone can help on this one. I am running Vista Ultimate with
among other hardware, a Logitech Quickcam Pro3000 webcam. It is not
natively
supported (not a problem at the mo, as manufacturers will get their
drivers
out eventually), however, Windows Update reports a driver available for it
yet it fails to install from MS with an error code of 700082. I have
looked
up the error and tried the solution on the support pages (ie: stop update
service, delete files in windows\softwaredistribution folder and restart
update service) but still no joy. Is there a way around this such as
download
the file directly for local manual installation or is there another
solution?

Have you tried the Logitech website for an updated driver?

 

[Beck]

"Kris Butler (Dyfed-Powys Police IT Dept)"

Hi,

I wonder if anyone can help on this one. I am running Vista Ultimate with
among other hardware, a Logitech Quickcam Pro3000 webcam. It is not
natively
supported (not a problem at the mo, as manufacturers will get their
drivers
out eventually), however, Windows Update reports a driver available for it
yet it fails to install from MS with an error code of 700082. I have
looked
up the error and tried the solution on the support pages (ie: stop update
service, delete files in windows\softwaredistribution folder and restart
update service) but still no joy. Is there a way around this such as
download
the file directly for local manual installation or is there another
solution?

Ignore my last message, my eyes didn't register that you had tried that
already.
BTW have the Police really moved onto Vista?

 

[woody]

Had the same trouble with a Quickcam Communicate STX. It seems the driver
installs properly but the software will not run without errors in Vista.
Have tried installs from both Windows update and Logitech. You can
uninstall the Quickcam software leaving the driver intact. The Quickcam now
works within supporting applications (ie. Messenger Live) but cannot be used
with the Logitech software.

Woody

"Kris Butler (Dyfed-Powys Police IT Dept)"