Problem with 'users'

[Rachel]

Hi, I have several problems with my user function in
Windows XP.

Firstly, when I double click the 'User Accounts' control
panel, nothing happens.

I have tried several ways around this.

File Run (typing in)control userpasswords2

this opens up the User Accounts dialogue box, but when I
try to create a new user it tells me:

The user could not be added because the following error
has occured:
The group name could not be found.

If I try and add a user under a name that has previously
existed, but has been deleted, it tells me:

The user 'name' could not be added because this user
already has permission to use this computer.

I have manually tried to delete the files in My computer;
documents and settings for the old user, but still no joy.

Someone suggested I use the File run cmd and then type in
net users name password /add
but again I get the error
The user name could not be found.

Does this look like familiar territory to anyone?
Solutions?

Thanks
Rachel

 

[Kelly]

Not enough history given here, but with that said and from a previous post:

Try these steps, this has worked for others with the same issue:

Extract a new copy of nusrmgr.cpl (User Account) from the setup disc to
isolate the issue as the following:

1. Rename C:\windows\system32\nusrmgr.cpl:

1) Open Windows Explorer, click the Tools menu, and click Folder
Options.

2) On the View tab, select the 'Show hidden files and folders'
option, deselect the 'Hide extensions for known file types' option, and
click OK.

3) Navigate to C:\windows\system32.

4) Right click nusrmgr.cpl, click Rename, type nusrmgr.old in the
box, and press Enter to confirm.

2. Insert the Windows XP CD.

3. Click Start, click Run, type "CMD" (without the quotation marks), and
then click OK.

4. Type <cdrom>: and then press Enter.

Note: <cdrom> is the drive letter of the CD-ROM drive. For example,
if the CD-ROM drive is D:, type D: and press Enter.

5. At the CD-ROM drive prompt, Type "CD I386" (without the quotation
marks), and then press Enter.

6. At the I386> prompt, type "expand nusrmgr.cp_
C:\Windows\system32\nusrmgr.cpl"
(without the quotation marks), and press Enter.

Note: There are two spaces in this command.

7. Type "exist" (without the quotation marks) and press Enter to close

8. Check to see if User Accounts can be opened properly in Control Panel.

 

[Ramesh [MVP]]

Hi Rachel,

For the 1st part: See if you able to launch the User Accounts applet using this comand-line:

mshta.exe "res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

The Parasite Fight:
http://aumha.org/a/parasite.php


Hi, I have several problems with my user function in
Windows XP.

Firstly, when I double click the 'User Accounts' control
panel, nothing happens.

I have tried several ways around this.

File Run (typing in)control userpasswords2

this opens up the User Accounts dialogue box, but when I
try to create a new user it tells me:

The user could not be added because the following error
has occured:
The group name could not be found.

If I try and add a user under a name that has previously
existed, but has been deleted, it tells me:

The user 'name' could not be added because this user
already has permission to use this computer.

I have manually tried to delete the files in My computer;
documents and settings for the old user, but still no joy.

Someone suggested I use the File run cmd and then type in
net users name password /add
but again I get the error
The user name could not be found.

Does this look like familiar territory to anyone?
Solutions?

Thanks
Rachel