Problem with USB2 on A7N8X DeLuxe - please help

[Sven]

A7N8X DeLuxe ver 1.04 BIOS 1006 with newinstalled Windows XP with SP1.
When using an USB 2 scanner, Canon 5000F, I allmost every time get an error
while the scanner is transferring the image to the PC. It says, that the
connection is lost, please check the cable. It begins OK, but then "freeze"
and this error pops up.
Canon says that it is a driverproblem on my motherboard, but I can't find
any new USB 2 drivers for this mobo.
When this happens, I have to restart the PC, and it is then very long time
to shut down for the restart.
In devicemanager I have a standard Enhanced PCI to USB Controller, driver is
WindowsXP ver 5.1.2600.0 and 2 Standard OpenHCD USB Controller, driver for
these is 5.1.2600.1106, and 3 USB-rodhubs all with driver WindowsXP
5.1.2600.1106. Is this correct?
I have installed the newest ASUS drivers from their web-site, but it seems
like this don't include specific USB2 driver.

Can anybody help me?

Sorry for my poor English.

 

[Ben Pope]

A7N8X DeLuxe ver 1.04 BIOS 1006 with newinstalled Windows XP with SP1.
When using an USB 2 scanner, Canon 5000F, I allmost every time get an
error while the scanner is transferring the image to the PC. It says,
that the connection is lost, please check the cable. It begins OK,
but then "freeze" and this error pops up.
Canon says that it is a driverproblem on my motherboard, but I can't
find any new USB 2 drivers for this mobo.

XP SP1 includes EHCI (USB2) drivers, in much the same way that Win98se (and
newer) included drivers for OHCI/UHCI (USB1).

When this happens, I have to restart the PC, and it is then very long
time to shut down for the restart.
In devicemanager I have a standard Enhanced PCI to USB Controller,
driver is WindowsXP ver 5.1.2600.0 and 2 Standard OpenHCD USB
Controller, driver for these is 5.1.2600.1106, and 3 USB-rodhubs all
with driver WindowsXP
5.1.2600.1106. Is this correct?

Yeah, probably.

I have installed the newest ASUS drivers from their web-site, but it
seems like this don't include specific USB2 driver.

Thats 'cos you don't need them.

I don't know why you are having problems.

Ben

 

[Turner]

I'm having the exact same problems with a USB external hard drive. When I
attempt to copy files, I get an error after a few files and the drive
disappears until I unplug the USB cable and plug it back up. I know it's not
the drive because it works fine using a laptop with WinXP. I'm using 1007
BIOS, but there is something wrong here.

 

[Sven]

I'm having the exact same problems with a USB external hard drive. When I

attempt to copy files, I get an error after a few files and the drive
disappears until I unplug the USB cable and plug it back up. I know it's not
the drive because it works fine using a laptop with WinXP. I'm using 1007
BIOS, but there is something wrong here.

External HD? I assume it is also an USB2?
Sounds like my problem, the scanner also starts to scan correct, but
suddently "loose" connection to PC and freeze. Do you have any other
USB-items connected to your PC? That Canon asked me about, as they said
there might not be enough bandwidth to scanner. But I don't know how to
adjust bandwidth for an USB-port, and the only thing I have connected is my
mouse and my printer, and even if my printer is turned off, it goes wrong
(

Happy to hear, that I'm not the only one, allthough I feel sad for you, as
loosing data on a harddrive is more serious than loosing a picture.

 

[Sven]

I have installed the newest ASUS drivers from their web-site, but it

Thats 'cos you don't need them.

Thanks for the info. I will now stop spending time looking for new USB 2
drivers, and instead try to find the error somewhere else.

 

[Sven]

I'm using 1007

BIOS, but there is something wrong here.

Oh, by the way.
How did you get BIOS 1007 to work? I have tried it 2 times, and both times,
it deletes all my Nforce 2 memorycontrollers and installed some "standard"
menorycontrollers instead with lower performance than the Nforce 2
controllers ?!? Is your motherboard also a ver 1.04?

 

[Stephen Austin]

A7N8X DeLuxe ver 1.04 BIOS 1006 with newinstalled Windows XP with SP1.
When using an USB 2 scanner, Canon 5000F, I allmost every time get an error
while the scanner is transferring the image to the PC. It says, that the
connection is lost, please check the cable. It begins OK, but then "freeze"
and this error pops up.
Canon says that it is a driverproblem on my motherboard, but I can't find
any new USB 2 drivers for this mobo.
When this happens, I have to restart the PC, and it is then very long time
to shut down for the restart.
In devicemanager I have a standard Enhanced PCI to USB Controller, driver is
WindowsXP ver 5.1.2600.0 and 2 Standard OpenHCD USB Controller, driver for
these is 5.1.2600.1106, and 3 USB-rodhubs all with driver WindowsXP
5.1.2600.1106. Is this correct?
I have installed the newest ASUS drivers from their web-site, but it seems
like this don't include specific USB2 driver.

Run windows-update, I have a feeling that there was a bug with USB in SP1
that was fixed in a bugrelease thingy.
(could be totally wrong here, but what the hell, it can't hurt and it might
help)

Steve

 

[Turner]

This is a problem with this motherboard. I'm running Windows Server 2003 on
a separate partition on my ASUS A7N8X and have the exact same problem. I get
an error message and the drive disappears in both Windows XP and Windows
Server 2003. I am running Windows xp on a Laptop and have no problems using
the same USB 2.0 external drive

 

[Ull]

XP SP1 includes EHCI (USB2) drivers, in much the same way that Win98se (and
newer) included drivers for OHCI/UHCI (USB1).

There was an update in September:

http://support.microsoft.com/?kbid=822603

It mentions "Hi-Speed Isochronous Devices" part way down the page.

It might help to not let Windows power the hub off in Device Manager.

Ben N. Moore