Problem with TWAIN source with Epson 1260

[Wild Wind]

Hi,

OS - Windows 2000 SP4.

Whenever I try to acquire this scanner to scan a document using
Microsoft Photo Editor, I get a brief sound like the scanner
is warming up, then a message saying:

"Unable to open selected TWAIN source.

If your scanner is a TWAIN compliant scanner, please
reinstall the software for that scanner."

I have tried reinstalling the original software that came with the
scanner, but this makes no difference.

I have tried plugging and unplugging the scanner from the computer
and the mains, but this too makes no difference.

I looked to see whether the scanner is listed in "Scanners and
Cameras" - it is. Under 'Properties', I find that it is
attached to the '\\.\Usbscan0' port, but the button to
test the scanner is disabled.

Any help would be gratefully received.

 

[CSM1]

Hi,

OS - Windows 2000 SP4.

Whenever I try to acquire this scanner to scan a document using
Microsoft Photo Editor, I get a brief sound like the scanner
is warming up, then a message saying:

"Unable to open selected TWAIN source.

If your scanner is a TWAIN compliant scanner, please
reinstall the software for that scanner."

I have tried reinstalling the original software that came with the
scanner, but this makes no difference.

I have tried plugging and unplugging the scanner from the computer
and the mains, but this too makes no difference.

I looked to see whether the scanner is listed in "Scanners and
Cameras" - it is. Under 'Properties', I find that it is
attached to the '\\.\Usbscan0' port, but the button to
test the scanner is disabled.

Any help would be gratefully received.

Maybe you have a twain error in Microsoft Photo Editor.
If so, re-install Microsoft Photo Editor.

Can you use the Epson 1260 at all? What about the Epson standalone software,
does it work?

 

[RSD99]

What interface (USB, SCSI)?

If SCSI, did you install the "ASPI Layer" software from Adaptek?

Has the scanner ever worked? What Operating System was successful?

 

[Wild Wind]

Hi,

OS - Windows 2000 SP4.

Whenever I try to acquire this scanner to scan a document using
Microsoft Photo Editor, I get a brief sound like the scanner
is warming up, then a message saying:

"Unable to open selected TWAIN source.

If your scanner is a TWAIN compliant scanner, please
reinstall the software for that scanner."

I have tried reinstalling the original software that came with the
scanner, but this makes no difference.

I have tried plugging and unplugging the scanner from the computer
and the mains, but this too makes no difference.

I looked to see whether the scanner is listed in "Scanners and
Cameras" - it is. Under 'Properties', I find that it is
attached to the '\\.\Usbscan0' port, but the button to
test the scanner is disabled.

Any help would be gratefully received.

OK, I figured out what the problem is.

The Still Image Service on Windows 2000 wasn't started.
I restarted it, and everything works OK now.

Thanks to CSM1 and RSD99 for your help.