Problem with the Service Pack for XP

[Guest]

Before my husband installed the XP service pack/security update our laptop
was running fine. It was fast and I was able to use the internet without
problem. However after this pack was installed, our CPU usage shot up from
under 30% to 100% and everything on our computer runs extremely slow and we
are having a lot of problems using the internet and getting any type of video
or music to run on our computer.
I went to uninstall the service pack and a message appeared saying it could
not unstall it because there was a file missing.

My question is: Is there any way to get rid of the service pack update stuff
without having to wipe the computer and reinstall windows and end up losing
all of our files? And if not is there anything I can do to make the computer
run faster? We've tried clearing the internet cache, going to the task
manager and removing un-necessary processes and nothing seems to help.

 

[MAP]

Before my husband installed the XP service pack/security update our
laptop was running fine. It was fast and I was able to use the
internet without problem. However after this pack was installed, our
CPU usage shot up from under 30% to 100% and everything on our
computer runs extremely slow and we are having a lot of problems
using the internet and getting any type of video or music to run on
our computer.
I went to uninstall the service pack and a message appeared saying it
could not unstall it because there was a file missing.

My question is: Is there any way to get rid of the service pack
update stuff without having to wipe the computer and reinstall
windows and end up losing all of our files? And if not is there
anything I can do to make the computer run faster? We've tried
clearing the internet cache, going to the task manager and removing
un-necessary processes and nothing seems to help.

Try a system restore,a checkpoint should have been created when the service
pack was installed.

Option 2
install the service pack again maybe the missing file will be installed .

 

[joseph2k]

Before my husband installed the XP service pack/security update our laptop
was running fine. It was fast and I was able to use the internet without
problem. However after this pack was installed, our CPU usage shot up from
under 30% to 100% and everything on our computer runs extremely slow and
we are having a lot of problems using the internet and getting any type of
video or music to run on our computer.
I went to uninstall the service pack and a message appeared saying it
could not unstall it because there was a file missing.

My question is: Is there any way to get rid of the service pack update
stuff without having to wipe the computer and reinstall windows and end up
losing all of our files? And if not is there anything I can do to make the
computer run faster? We've tried clearing the internet cache, going to the
task manager and removing un-necessary processes and nothing seems to
help.

Option 3: backup your files to external media; then reinstall, then restore.
Option 4: increase system RAM