problem with shutdown

[RJ]

I used to shut down by clicking Start/Shut Down and it used to turn the
power off. But now it doesn't do that. Instead, I get a message saying
"It's now safe to turn off your computer." And then I have to manually turn
the power switch off - this is the switch at the back of the computer as the
button on front doesn't turn it off. Any clues on how to rectify this?

 

[Squire]

Try Control panel - Power options,
Click APM tab,
Click to place a check mark in the box - Enable advanced power management
support.
Back out and Reboot

--
Jerry

"You are older than you used to be,
But you are younger than you will be,
So Watch It !"

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Wesley Vogel]

[[You may receive the following message:
It is now safe to turn off your computer.]]
Your Computer May Not Shut Down After You Upgrade to Windows XP
http://support.microsoft.com/kb/313290

"It is Now Safe to Turn Off Your Computer" error message when you try to
shut down your computer
http://support.microsoft.com/kb/810903

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[RJ]

There was no APM tab. I also read Wesley's links. I changed the CMOS to ACPI
compliant (I don't know how that got disabled). Also, in Device Mgr it says
MPS Uniprocessor, but it used to say ACPI.

 

[Wesley Vogel]

So is the problem fixed?

<quote>
Whether or not APM is enabled makes a difference — but the effect could go
two ways. Some users report that XP reboots on shutdown if APM is enabled,
but shuts Windows down just fine if APM is disabled. Other users report
exactly the opposite behavior. According to Jack Dunne, this is similar to a
known Windows 2000 problem. The issue seems related to the computer’s
specific hardware or BIOS — so, as with all NT operating systems, stick to
the Hardware Compatibility List where possible.

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node
may not be enabled. To enable this, right-click on the My Computer icon,
click Properties | Hardware | Device Manager | View. Check the box labeled
“Show Hidden Devices.” If it’s available on your computer, there will be a
red X on the APM/NT Legacy Node. Try enabling it and see if this resolves
the powerdown problem (Tip from Terri Stratton). Or, to check the other side
of the APM/ACPI coin, open the Power Options applet in Control Panel. If
there is an APM tab, make sure the “Enable Advanced Power Management
Support” box is checked.

Also see...
Your computer stops responding when you try to shut down in Windows XP
http://support.microsoft.com/?kbid=313290
<quote>
from...
WINDOWS XP
SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.php

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[RJ]

No the problem is NOT fixed. I don't have an APM tab. Device Mgr doesn't
have ACPI.
There's no APM/NT Legacy Node. The important thing to note is it was not
that way.
I don't know what caused it to change. A lot of other things are messed up.
Should I reformat?
A reinstall did not fix it. A lot of files did not get copied, such as
migregdb.ex_, icwconn*.ex_ etc.

 

[Wesley Vogel]

Read more.

WINDOWS XP
SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.php

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[RJ]

Didn't help but thanks. I'm reformating and starting a new thread on
restoring.