Problem with reoccuring favorites

[Jeremy]

I am having a problem deleting items out of favorites. I
will delete them, then everytime i restart my computer
they reoccur. What can i do to totally get rid of them.
Thanks!

 

[Chuck]

I am having a problem deleting items out of favorites. I
will delete them, then everytime i restart my computer
they reoccur. What can i do to totally get rid of them.
Thanks!

Jeremy,

Sounds like a spyware problem.

Start by downloading LSP-Fix from <http://www.cexx.org/lspfix.htm>, and
CWShredder from <http://www.majorgeeks.com/download4086.html>.

First, run CWShredder.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://security.kolla.de/index.php?lang=en&page=download>, both of which are
free and very trusted crapware detectors and removers.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
Log.
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it here):
<http://forums.tomcoyote.org/>
<http://63.247.79.145/~coyote/forums/index.php?act=idx>
<http://www.wilderssecurity.com/index.php?board=17>
<http://forums.net-integration.net/index.php?s=8a1e9d7c1978cff54ca06a3210c7c1b0&showforum=32>
<http://www.spywareinfo.com/forums/index.php?s=68ddc23721b063d5411ece09e5ac93f9&showforum=11>

If removal of any of the spyware affects your ability to access the internet
(some spyware builds itself into the network software, and its removal may
damage your network), run LSP-Fix.

Please learn to munge your email address, to keep yourself a bit safer.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.