Problem with multiple PowerPoint add-ins on a computer

[joel]

Hi
The individual menu items of the main drop-down menu of our PowerPoint
add-in stop operating when other PowerPoint add-ins are present on the
computer. Is this a known problem and how can we insure that the
add-in will work in the presence of other add-ins?
Using Visual Studio .NET 2003 C#.

Thanks, Joel

 

[Terry Irwin]

Not sure if this is the answer, but try looking under Help>About PowerPoint:
Is the add in listed under "Disabled Items"?

Terry

 

[Steve Rindsberg]

Hi
The individual menu items of the main drop-down menu of our PowerPoint
add-in stop operating when other PowerPoint add-ins are present on the
computer. Is this a known problem and how can we insure that the
add-in will work in the presence of other add-ins?

Not a known problem, or at least it hasn't been reported here before.

What exactly stops working? Do the menu items disappear, do they appear but
not invoke code, do they invoke code but the code doesn't work correctly ...?

What other addins are present? COM or PPA? Were they installed before your
addin or after?

 

[joel]

HI Steve,

Sorry I didn't get back right away. Must have been the turkey...

The menu items appear but they don't invoke code.

It happened to me when I installed Camtasia PP add-in after my add-in.
My add-in worked until I ran Camtasia, then my add-in didn't work any
more. When I removed Camtasia, my add-in started working again.

THanks, Joel

 

[Steve Rindsberg]

HI Steve,

Sorry I didn't get back right away. Must have been the turkey...

The menu items appear but they don't invoke code.

It happened to me when I installed Camtasia PP add-in after my add-in.
My add-in worked until I ran Camtasia, then my add-in didn't work any
more. When I removed Camtasia, my add-in started working again.

I'd check at TechSmith's site for updates that address the problem; if no joy
there, report the problem to TechSmith. A couple of us have run into similar
problems with their PPT addin. TechSmith is a good outfit and responsive to
this kind of thing.

If it occurs on a client site, watch for addins from ScanSoft also. All I can
suggest there is uninstalling their addin. I've tried to contact them about
the problem and it's like shouting down a bottomless well.