[problem] with installation of lexmark x5250

[ozetec aka oziszan]

Hi,
I've a problem with instalation of lexmark x5250 printer,
I was using xp with SP2, and the error was occuring during the installation
of the printed, I have called lexmark helpdesk and they've told me that I
must uninstall SP2,
I have do it and now the problem still occures

does anyone have any ideas? maby someone has the same problem? I'm a little
bit angry, its the new printer, I dunno who made a wrong soft, microsoft or
lexmark.. ehhh

thanks for the help !
b,

 

[Cari \(MS-MVP\)]

What is the exact text of the error message?

 

[Guest]

i'm having the same problem with my printer. i had a canon multipassf50
connected and then one day it wouldn't print anymore. i htought it was the
printer and bought a new one, but i keep getting an error message saying the
printer could not be successfully installed. i am logged on as the
administrator and have tried downloading drivers too. please help. laura

 

[Cari \(MS-MVP\)]

First thing to do is disconnect the printer from the PC.

Follow Bruce Sanderson's instructions to completely clean all remnants of
the printer drivers...

Download a new set of drivers from the Canon website:
http://consumer.usa.canon.com/ir/controller?act=DownloadIndexAct

Ensure you also get the update for SP2 if you have SP2 installed.

Install the software and do NOT reconnect the printer until the software
tells you to do so.
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

 

[Guest]

it's not really an error message, but the connection wizard just says that it
was not able to successfully install the printer and then my only choice is
to finish and that's it. i have connected and reconnected, tried installing
it every way i know how. neither printer will work and i don't think it's
where they connect to the computer, because one connects with USB and the
other by parallel port. with the canon multipass f50, the connection wizard
won't even launch, manually or automatically. nothing is detected. my
multipass status monitor says that it is unable to communicate with the
device. when i try to go into control panel and printers and faxes, there is
nothing there, even though it has been installed and was working fine up
until a couple of weeks ago when suddenly it just stopped working. i have
tried system restore but it just says it cannot be restored to any point i
try to restore it to. please help! i need my printer for work. thank you.

 

[Cari \(MS-MVP\)]

Have you tried starting the Printer Spooler?

http://www.coribright.com/windows/Article Nine.htm

If it won't start, it should come with an error message. Report back with
the error message.

 

[Guest]

It says the requested service has already been started.

 

[Cari \(MS-MVP\)]

OK let's start with just one printer.

Ensure they are both disconnected from the PC and reboot the PC.

Download a new set of drivers for the Canon F50 from the Canon website.
Install them and do not connect the printer to the PC until the software
tells you to do so.

Is that successful?