Problem with HP d7160 printer

  • Thread starter Thread starter Mint
  • Start date Start date
M

Mint

I am having a problem with my HP d7160 printer.

It's telling me I am out of a certain color when I have already
replaced the cartridge.

I am running XP Home Edition.

Thanks,
Andy
 
Mint said:
I am having a problem with my HP d7160 printer.

It's telling me I am out of a certain color when I have already
replaced the cartridge.

I am running XP Home Edition.
Click to expand...

This hp support article http://bit.ly/cKaU0C sez that ink supply errors
can be remedied by resetting - leave the printer on - disconnect the usb
- remove the ink cartridges - await insert cartridges - pull the power
cord for 60sec - restore power - restore cartridges - restore USB.

This support article has more http://bit.ly/bJhQW1 'Ink Cartridge
Problem - The Following Ink Cartridge(s) Appear to be Missing or
Damaged' Error Message Displays on the Printer

.... which support includes the reset as well as clean cartridge contacts
illustrated instruction.
 
This hp support articlehttp://bit.ly/cKaU0Csez that ink supply errors
can be remedied by resetting - leave the printer on - disconnect the usb
- remove the ink cartridges - await insert cartridges - pull the power
cord for 60sec - restore power - restore cartridges - restore USB.

This support article has morehttp://bit.ly/bJhQW1'Ink Cartridge
Problem - The Following Ink Cartridge(s) Appear to be Missing or
Damaged' Error Message Displays on the Printer

... which support includes the reset as well as clean cartridge contacts
illustrated instruction.
Click to expand...

Thanks Mike.

I cleaned the contacts and a printer reset as well.

The printer is only a few years old and used very little.

That will be the last of ANY HP product I buy.

And I will make sure my friends know about my experience.

Take care,
Andy
 
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