Problem with DVD RW in Windows XP after upgrading motherboard to NF7-S

[Dax M. Westerman]

I recently upgraded my motherboard to an Abit NF7-S and re-installed
to Windows XP Home Edition, and now I cannot get Windows to recognize
my DVD RW, a Philips DVDRW228. Since there are several elements to
this problem from hardware to software, and since I cannot decide
where the problem lays, I'm posting to hardware and software groups
for insight. Consequently, please excuse this post if you do not feel
it belongs here, for that's part of my problem is finding a root
source.

Basic Computer Specs:

AMD Athlon XP 3200+
2.19 GHz
512 RAM
NF7-S motherboard with latest bios as of Aug 1, 2004
Philips DVDRW228 (firmware version unknown, but manufacture date as of
July 2002)

The motherboard is set to auto for DMA/PIO use for the drive's
position in the IDE chain.

The motherboard recognizes the DVDRW228, and I can boot to Safe Mode
(or at least I have in the past during troubleshooting), when I try to
boot to normal mode, the system hangs after mups.sys is loaded,
meaning that control has been handed over to the kernel and XP's
trying to load up third party stuff.

I've researched this pretty extensively, and I've tried the following
suggestions:

- Moving the drive's position / role in the drive chain (master and
slave on ide0 and id1),
- Changing the bios to force PIO as opposed to DMA,
- Loading up windows with a different drive, set it to PIO, then
replaced this drive with the DVDRW228,
- Update the ASPI drivers with the latest versions from ADAPTEC and
- Updating the ASPI drivers with the version on the Philips DVDRW228
cd

I have not attempted to flash the DVDRW228, primarily because tech
support at Philips told me it really wouldn't help.

Has anyone else ever encountered a problem like this, or can anyone
offer any further suggestions, please? The drive is only a year or so
old, and I hate to get rid of a perfectly good piece of hardware just
because I don't have the magic combination to make it work.

Thanks!

 

[Nathan McNulty]

Did you repair this installation? If you haven't, you will want to boot
off the XP CD, choose to install, then it will find the existing Windows
installation and offer to repair it, press R to repair and then go from
there. Also, you may want to check this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

 

[BigBadger]

Have you tried formatting and doing a clean install?

 

[Dax M. Westerman]

This is in response to the last two post. Thanks for the suggestions!

I have done a format/reinstall. I have not tried a repair on the
system, but given that this drive didn't work from the moment I
initially insalled the OS, I'm not sure that'll help. It's my list of
last-ditch attempts, though.

Thanks

 

[JK ( at mail dot dk)]

I recently upgraded my motherboard to an Abit NF7-S and re-installed
to Windows XP Home Edition, and now I cannot get Windows to recognize
my DVD RW, a Philips DVDRW228. Since there are several elements to
this problem from hardware to software, and since I cannot decide
where the problem lays, I'm posting to hardware and software groups
for insight. Consequently, please excuse this post if you do not feel
it belongs here, for that's part of my problem is finding a root
source.

I would suggest to install burner software Nero, and see if it can
detect the drive. The install of aspi driver should be a good thing.

www.ahead.de

How have you jumpered the drive ? If it sits alone on an IDE port then
set it as master. But cable select should work well.

Try with a 80 wire cable also (modern ata66 or faster), or with a 40
wire if already have a 80.

best regards

John

 

[Colon Terminus]

Boot logging should pinpoint the problem for you.

 

[Dax M. Westerman]

Thanks everyone for the helpful advice! I'll try the suggestions
posted, and post any results for posterity.

 

[John Lewis]

I recently upgraded my motherboard to an Abit NF7-S and re-installed
to Windows XP Home Edition, and now I cannot get Windows to recognize
my DVD RW, a Philips DVDRW228. Since there are several elements to
this problem from hardware to software, and since I cannot decide
where the problem lays, I'm posting to hardware and software groups
for insight. Consequently, please excuse this post if you do not feel
it belongs here, for that's part of my problem is finding a root
source.

Basic Computer Specs:

AMD Athlon XP 3200+
2.19 GHz
512 RAM
NF7-S motherboard with latest bios as of Aug 1, 2004
Philips DVDRW228 (firmware version unknown, but manufacture date as of
July 2002)

The motherboard is set to auto for DMA/PIO use for the drive's
position in the IDE chain.

The motherboard recognizes the DVDRW228, and I can boot to Safe Mode
(or at least I have in the past during troubleshooting), when I try to
boot to normal mode, the system hangs after mups.sys is loaded,
meaning that control has been handed over to the kernel and XP's
trying to load up third party stuff.

I've researched this pretty extensively, and I've tried the following
suggestions:

- Moving the drive's position / role in the drive chain (master and
slave on ide0 and id1),
- Changing the bios to force PIO as opposed to DMA,
- Loading up windows with a different drive, set it to PIO, then
replaced this drive with the DVDRW228,
- Update the ASPI drivers with the latest versions from ADAPTEC and
- Updating the ASPI drivers with the version on the Philips DVDRW228
cd

I have not attempted to flash the DVDRW228, primarily because tech
support at Philips told me it really wouldn't help.

Has anyone else ever encountered a problem like this, or can anyone
offer any further suggestions, please? The drive is only a year or so
old, and I hate to get rid of a perfectly good piece of hardware just
because I don't have the magic combination to make it work.

Thanks!

Installed the correct/latest NF7-S motherboard drivers ?

John Lewis

 

[Dax M. Westerman]

Yeah, got upgraded from the web site.

Installed the correct/latest NF7-S motherboard drivers ?

John Lewis