Problem with drivers for HP PhotoSmart S20 # C5101A scanner

[Ian & Lynn Carpenter]

I have a Vista Home Premium operating system.

HP tells me there is no compatable driver to use between Vista and the above
scanner. Therefore buy a new scanner! Strange

Any suggestions please

Thanks

Ian Carpenter

 

[Dave]

Not much you can do....
buy a new scanner....
or leave that scanner on your old XP computer.

 

[Ken Blake, MVP]

I have a Vista Home Premium operating system.

HP tells me there is no compatable driver to use between Vista and the above
scanner. Therefore buy a new scanner! Strange

Any suggestions please

It's not really strange at all. I don't know your particular scanner
or how old it is, but when a new operating system comes out, each
peripheral vendor decides for himself which existing products to write
new drivers for.

It's primarily a matter of economics. If the scanner is a recent one
and still being sold, it's obviously in the vendor's interest to
provide the needed driver. The older the product, the less likely it
is that the vendor will write the driver. It just isn't worth it to
him.

 

[DL]

HP has no Vista drivers for this unit