Problem with Auto Name Competing in Outlook 2003

  • Thread starter Thread starter Shidewa
  • Start date Start date
S

Shidewa

I have noticed yesturday that when I type the letter ''e'' in the field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter ''e''.
The list display the last name and the first name, but the third field
that is suppose the be the email address is now showing something like
'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
 
When you examine the autocomplete dropdown list, do any of the other entries
appear corrupt?
 
Provided that your NK2 (autocomplete) data is not "sensitive" you can send
the file to us and we will take a quick look at it for you. There is no
charge for this because we develop software that let's us look into that
file. Your problem has gained our interest. Rather than suggesting that
buy our software, we can export your autocomplete data for you so that you
can re-create your file after fixing the issue (provided that the issue is a
valid one). You can reach us at support (at) ingressor dot com if you're.

Randy
 
No, not all of the entries are corrupted. If I type the letter ''v''
then the entries in the dropdown list are correct.

Shidewa
When you examine the autocomplete dropdown list, do any of the other entries
appear corrupt?
--
Russ Valentine
[MVP-Outlook]
I have noticed yesturday that when I type the letter ''e'' in the field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter ''e''.
The list display the last name and the first name, but the third field
that is suppose the be the email address is now showing something like
'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
Click to expand...
Click to expand...
 
Unfortunately the data is ''sensitive''. Maybe we can try your software
to see if it works.

Shidewa
 
This was going to be my next suggestion. This is the only utility I know of
that can interrogate an NK2 file and see what's going on. To my knowledge,
the behavior you report has not been reported before.
 
So how can I get this utility ?

Shidewa
This was going to be my next suggestion. This is the only utility I know of
that can interrogate an NK2 file and see what's going on. To my knowledge,
the behavior you report has not been reported before.
--
Russ Valentine
[MVP-Outlook]
Unfortunately the data is ''sensitive''. Maybe we can try your software
to see if it works.

Shidewa

send

that

you
Click to expand...

is a
you're.

The

is

'E1263090'
Click to expand...
Click to expand...
 
Randy posted the address.
http://www.ingressor.com/

--
Russ Valentine
[MVP-Outlook]
Shidewa said:
So how can I get this utility ?

Shidewa
This was going to be my next suggestion. This is the only utility I know
of
that can interrogate an NK2 file and see what's going on. To my
knowledge,
the behavior you report has not been reported before.
--
Russ Valentine
[MVP-Outlook]
Unfortunately the data is ''sensitive''. Maybe we can try your software
to see if it works.

Shidewa

Randy wrote:

Provided that your NK2 (autocomplete) data is not "sensitive" you can
send

the file to us and we will take a quick look at it for you. There is no
charge for this because we develop software that let's us look into that
file. Your problem has gained our interest. Rather than suggesting
that

buy our software, we can export your autocomplete data for you so that
you

can re-create your file after fixing the issue (provided that the issue
Click to expand...

is a
valid one). You can reach us at support (at) ingressor dot com if
you're.

Randy


I have noticed yesturday that when I type the letter ''e'' in the field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter ''e''.
The

list display the last name and the first name, but the third field that
is

suppose the be the email address is now showing something like
'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
Click to expand...
Click to expand...
Click to expand...
 
Russ,

I have heard of exactly the problem described in this thread. It was at a
highly sensitive DOD facility in Northern Va. (You can probably guess
where).

They too couldn't send me the file for obvious reasons and these "numbers"
were creating some sort of a security issue. They were put there as some
sort of an extensioin in the Active Directory and therefore show up in the
NK2. Further, they were appending to the Name field which also meant that
whe you start to type the name John it would autocomplete like this: "John
Doe 1234567". They wanted the numbers suppressed which would require
special programming but I'm told it can be done.

I'm not certain if this situation is the same, but I'd look in the AD as the
source for the problem. I think maybe someone extended the schema.

We had one other (more normal situation) that caused a similar result. It
was a law firm that wanted everyone's title to appear next to their name,
even though the title information wasn't in the same field as the person's
name. All I know is that their NK2 had an additional field (undocumented)
and that both the NK2 and Ingressor worked with it after we changed
Ingressor to recognize the non-standard field.

Randy
Russ Valentine said:
Randy posted the address.
http://www.ingressor.com/

--
Russ Valentine
[MVP-Outlook]
Shidewa said:
So how can I get this utility ?

Shidewa
This was going to be my next suggestion. This is the only utility I know
of
that can interrogate an NK2 file and see what's going on. To my
knowledge,
the behavior you report has not been reported before.
--
Russ Valentine
[MVP-Outlook]

Unfortunately the data is ''sensitive''. Maybe we can try your software
to see if it works.

Shidewa

Randy wrote:

Provided that your NK2 (autocomplete) data is not "sensitive" you can

send

the file to us and we will take a quick look at it for you. There is
no
charge for this because we develop software that let's us look into
that
file. Your problem has gained our interest. Rather than suggesting

that

buy our software, we can export your autocomplete data for you so that

you

can re-create your file after fixing the issue (provided that the issue

is a

valid one). You can reach us at support (at) ingressor dot com if

you're.

Randy


I have noticed yesturday that when I type the letter ''e'' in the
field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter ''e''.

The

list display the last name and the first name, but the third field
that

is

suppose the be the email address is now showing something like

'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
Click to expand...
Click to expand...
Click to expand...
 
Sounds like the algorithm for populating the NK2 files varies by the
information store used. AFAIK, that algorithm has not been documented by
Microsoft.
--
Russ Valentine
[MVP-Outlook]
Randy said:
Russ,

I have heard of exactly the problem described in this thread. It was at a
highly sensitive DOD facility in Northern Va. (You can probably guess
where).

They too couldn't send me the file for obvious reasons and these "numbers"
were creating some sort of a security issue. They were put there as some
sort of an extensioin in the Active Directory and therefore show up in the
NK2. Further, they were appending to the Name field which also meant that
whe you start to type the name John it would autocomplete like this:
"John Doe 1234567". They wanted the numbers suppressed which would
require special programming but I'm told it can be done.

I'm not certain if this situation is the same, but I'd look in the AD as
the source for the problem. I think maybe someone extended the schema.

We had one other (more normal situation) that caused a similar result. It
was a law firm that wanted everyone's title to appear next to their name,
even though the title information wasn't in the same field as the person's
name. All I know is that their NK2 had an additional field (undocumented)
and that both the NK2 and Ingressor worked with it after we changed
Ingressor to recognize the non-standard field.

Randy
Russ Valentine said:
Randy posted the address.
http://www.ingressor.com/

--
Russ Valentine
[MVP-Outlook]
Shidewa said:
So how can I get this utility ?

Shidewa

Russ Valentine [MVP-Outlook] wrote:
This was going to be my next suggestion. This is the only utility I
know of
that can interrogate an NK2 file and see what's going on. To my
knowledge,
the behavior you report has not been reported before.
--
Russ Valentine
[MVP-Outlook]

Unfortunately the data is ''sensitive''. Maybe we can try your software
to see if it works.

Shidewa

Randy wrote:

Provided that your NK2 (autocomplete) data is not "sensitive" you can

send

the file to us and we will take a quick look at it for you. There is
no
charge for this because we develop software that let's us look into
that
file. Your problem has gained our interest. Rather than suggesting

that

buy our software, we can export your autocomplete data for you so that

you

can re-create your file after fixing the issue (provided that the
issue

is a

valid one). You can reach us at support (at) ingressor dot com if

you're.

Randy


I have noticed yesturday that when I type the letter ''e'' in the
field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter ''e''.

The

list display the last name and the first name, but the third field
that

is

suppose the be the email address is now showing something like

'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
Click to expand...
Click to expand...
Click to expand...
 
NK2 populates directly from AD when in an Exchange environment. And as long
as that data can vary, so will the NK2 file. It's a very strong and well
structured database file.
Randy
Russ Valentine said:
Sounds like the algorithm for populating the NK2 files varies by the
information store used. AFAIK, that algorithm has not been documented by
Microsoft.
--
Russ Valentine
[MVP-Outlook]
Randy said:
Russ,

I have heard of exactly the problem described in this thread. It was at
a highly sensitive DOD facility in Northern Va. (You can probably guess
where).

They too couldn't send me the file for obvious reasons and these
"numbers" were creating some sort of a security issue. They were put
there as some sort of an extensioin in the Active Directory and therefore
show up in the NK2. Further, they were appending to the Name field which
also meant that whe you start to type the name John it would autocomplete
like this: "John Doe 1234567". They wanted the numbers suppressed which
would require special programming but I'm told it can be done.

I'm not certain if this situation is the same, but I'd look in the AD as
the source for the problem. I think maybe someone extended the schema.

We had one other (more normal situation) that caused a similar result.
It was a law firm that wanted everyone's title to appear next to their
name, even though the title information wasn't in the same field as the
person's name. All I know is that their NK2 had an additional field
(undocumented) and that both the NK2 and Ingressor worked with it after
we changed Ingressor to recognize the non-standard field.

Randy
Russ Valentine said:
Randy posted the address.
http://www.ingressor.com/

--
Russ Valentine
[MVP-Outlook]
So how can I get this utility ?

Shidewa

Russ Valentine [MVP-Outlook] wrote:
This was going to be my next suggestion. This is the only utility I
know of
that can interrogate an NK2 file and see what's going on. To my
knowledge,
the behavior you report has not been reported before.
--
Russ Valentine
[MVP-Outlook]

Unfortunately the data is ''sensitive''. Maybe we can try your
software
to see if it works.

Shidewa

Randy wrote:

Provided that your NK2 (autocomplete) data is not "sensitive" you can

send

the file to us and we will take a quick look at it for you. There is
no
charge for this because we develop software that let's us look into
that
file. Your problem has gained our interest. Rather than suggesting

that

buy our software, we can export your autocomplete data for you so
that

you

can re-create your file after fixing the issue (provided that the
issue

is a

valid one). You can reach us at support (at) ingressor dot com if

you're.

Randy


I have noticed yesturday that when I type the letter ''e'' in the
field
''To'' of a new email something strange happended. Outlook will list
contact that even doesn't have something related to the letter
''e''.

The

list display the last name and the first name, but the third field
that

is

suppose the be the email address is now showing something like

'E1263090'

Below is what that is supposed to be shown.

Lastname Firstname (e-mail address removed)


This is how it is rewritten.

Lastname Firstname 'E1263090'


Shidewa
Click to expand...
Click to expand...
Click to expand...
 
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