Problem with 98se to XP-Home upgrade

[Guest]

I attempted to upgrade my Windows 98se to XP-Home and now my computer won't
boot. It shut down as part of the upgrade installation process and during
the re-boot, I got a screen that said, "One of your disks needs to be checked
for consistency". It recommends that I allow the check. After conducting
the check, it states that two files were "The size of \windows\dump23bf.tmp
entry is not valid. \windows\dump23bf.tmp is cross-linked on allocation
655369. Cross link resolved by copying". After that, it listed the number
of files by type, shut down, re-booted and did the same thing all over again,
although it began to list more and more corrections. When I punched "any
key" to skip the check, it re-boots and then starts the process all over
again.

I should mention that I had Norton A/V, SpySweeper and RegProt loaded and
operating at the time that I began loading the upgrade. Yes, dumb, but I
just didn't think to turn them off and/or unload them. Just before it shut
down for the first re-boot and got a SpySweeper advisor window asking if I
wanted to keep a file that the upgrade was loading. The same happened with
RegProt for a file being loaded in the registry. I'm not sure what to do
now. When I hold the off/on button, the system shuts down but when I turn it
back on, the whole "do-loop" process just starts all over again.

I had Windows Start-up floppies that I created in Win98SE using a program
called Stomp Back-up My PC and I even tried insterting those to see if it
would boot back to Win98SE. That didn't work either.

Can anyone offer any help?

Thanks,

Bob

 

[Shenan Stanley]

I attempted to upgrade my Windows 98se to XP-Home and now my
computer won't boot. It shut down as part of the upgrade
installation process and during the re-boot, I got a screen that
said, "One of your disks needs to be checked for consistency". It
recommends that I allow the check. After conducting the check, it
states that two files were "The size of \windows\dump23bf.tmp entry
is not valid. \windows\dump23bf.tmp is cross-linked on allocation
655369. Cross link resolved by copying". After that, it listed
the number of files by type, shut down, re-booted and did the same
thing all over again, although it began to list more and more
corrections. When I punched "any key" to skip the check, it
re-boots and then starts the process all over again.

I should mention that I had Norton A/V, SpySweeper and RegProt
loaded and operating at the time that I began loading the upgrade.
Yes, dumb, but I just didn't think to turn them off and/or unload
them. Just before it shut down for the first re-boot and got a
SpySweeper advisor window asking if I wanted to keep a file that
the upgrade was loading. The same happened with RegProt for a file
being loaded in the registry. I'm not sure what to do now. When I
hold the off/on button, the system shuts down but when I turn it
back on, the whole "do-loop" process just starts all over again.

I had Windows Start-up floppies that I created in Win98SE using a
program called Stomp Back-up My PC and I even tried insterting
those to see if it would boot back to Win98SE. That didn't work
either.

Can anyone offer any help?

replace the bad hardware

 

[Guest]

replace the bad hardware
Sorry but I must not have stated my problem very clearly. I'll try to be
more succinct. I tried to upgrade my operating system from 98SE to XP-Home.
During installation, the computer re-booted into a safe mode screen where it
did a file check, shut down, re-booted to safe mode, did a file check, shut
down, etc., non-stop. There's nothing wrong with my hardware. I'm trying to
find out how I can recover from a botched OS upgrade installation.

Anyone else have any ideas?

Bob

 

[Shenan Stanley]

I attempted to upgrade my Windows 98se to XP-Home and now my
computer won't boot. It shut down as part of the upgrade
installation process and during the re-boot, I got a screen that
said, "One of your disks needs to be checked for consistency". It
recommends that I allow the check. After conducting the check, it
states that two files were "The size of \windows\dump23bf.tmp entry
is not valid. \windows\dump23bf.tmp is cross-linked on allocation
655369. Cross link resolved by copying". After that, it listed
the number of files by type, shut down, re-booted and did the same
thing all over again, although it began to list more and more
corrections. When I punched "any key" to skip the check, it
re-boots and then starts the process all over again.

I should mention that I had Norton A/V, SpySweeper and RegProt
loaded and operating at the time that I began loading the upgrade.
Yes, dumb, but I just didn't think to turn them off and/or unload
them. Just before it shut down for the first re-boot and got a
SpySweeper advisor window asking if I wanted to keep a file that
the upgrade was loading. The same happened with RegProt for a file
being loaded in the registry. I'm not sure what to do now. When I
hold the off/on button, the system shuts down but when I turn it
back on, the whole "do-loop" process just starts all over again.

I had Windows Start-up floppies that I created in Win98SE using a
program called Stomp Back-up My PC and I even tried insterting
those to see if it would boot back to Win98SE. That didn't work
either.

Can anyone offer any help?

replace the bad hardware

Sorry but I must not have stated my problem very clearly. I'll try
to be more succinct. I tried to upgrade my operating system from
98SE to XP-Home. During installation, the computer re-booted into a
safe mode screen where it did a file check, shut down, re-booted to
safe mode, did a file check, shut down, etc., non-stop. There's
nothing wrong with my hardware. I'm trying to find out how I can
recover from a botched OS upgrade installation.

Anyone else have any ideas?

You found problems with your hard disk drives.. Sure - the files themselves
may have been recovered by copying using CHKDSK - but there very well may be
underlying issues. You should check your hard disk drive with the utility
you can get from the hard disk drive manufacturer's web site - top be safe -
before proceding further.

The other thing - you may have had a driver-overlay application loaded -
meaning you had a drive in your system that required software to correctly
identify its size. In taht case - BAD things may be going on right now.
Does your system hardware BIOS see the hard drive as the actual size it is?

You can try putting in the Windows XP CD, boot from it and perform a repair
installation:

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341

You could also try booting with something like a BartPE/UBCD CD and copying
your data to something external and performing a clean install (the best way
to "upgrade" anyway IMHO.) http://www.ubcd4win.com/

Overall though - with your original statement of:

"After conducting the check, it
states that two files were "The size of \windows\dump23bf.tmp entry
is not valid. \windows\dump23bf.tmp is cross-linked on allocation
655369. Cross link resolved by copying". After that, it listed
the number of files by type, shut down, re-booted and did the same
thing all over again, although it began to list more and more
corrections. When I punched "any key" to skip the check, it
re-boots and then starts the process all over again."

You are telling me you have hardware issues or something is wrong with the
FAT/MFT table of that drive that will be best corrected by a full check by
hard disk diagnostics, perhaps a zero-write pass and definitely a format.

 

[Guest]

Shenan, it doesn't look like I've got a hard drive problem based on your
suggested tests. But I went into the BIOS and found that I can boot from the
XP upgrade CD. When I did that, it gave me two different options to repair
the installation, none of which worked. And when I selected installing a
fresh installation, it told me that doing so might destroy "My Documents" and
all my settings so I didn't do that.

When booting from the upgrade CD, it appears that I'm given an opportunity
to partition my hard drive . If I installed XP on a new partition, could I
then somehow transfer my files and settings from the other partition and,
having done so, then remove the old partition and delete the corrupted
upgrade installation? I know virtually nothing about partitions so I'd need
some step-by-step instructions to do this, assuming that it's possible.

 

[NewScience]

Yes, you could install in another partition, however, once done, I would
save off anything I can from the old OS and then remove the new Windows XP
and install a fresh copy over the old OS.

Only in this fashion, I believe you can get Windows XP to install under C:,
since C: is still being used by the old OS.

By saving everything off, hopefully you have a CD/DVD drive, you can then
format the entire drive and then install Windows XP from scratch to the
newly formated drive.