Problem signing in to MSN MAIL

  • Thread starter Thread starter frustrated
  • Start date Start date
F

frustrated

When I go to MSN it will go to my homepage and mail
inbox, but when I click on check for new msgs. i get a
msg: PROBLEM SIGNING IN TO CHECK E-MAIL. I have checked
everything I know of which isn't a lot, but cannot correct
the problem. I have been having this problem since
2/24/04. I don't have a problem with my other MSN account.
I can go directly to MSNHOTMAIL without problems but I
don't want to have to do this...ANY help would be
appreciated...Thanks
 
Some other users of New Hotmail, using both desktops and laptops, IE and OE,
have been having these problems since the new format was introduced on 01
Dec-03. Some users are seeing Hotmail messages arrive with blank message
bodies. For the time being, avoid using Rich Text/HTML format, even in
Replies and Forwards, using only Plain Text.

Hotmail/MSN should be treated as a secure site, requiring that your computer
be able to negotiate SSL protocols when logging in, so any of these
third-party applications may be interfering (as well as hijackware):
anti-virus, firewall, anti-spam tools, "system" tools (NSW, NIS, anything by
McAfee). The best approach would be to disable all of them and, assuming
Hotmail then works properly, re-enable each application in turn, by itself
with no others running, to see which one or which combination is causing the
problem. If the machines are on a network, that's another area to consider
when troubleshooting.

Some resources:

Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

Page cannot be displayed errors
http://www.mvps.org/inetexplorer/answers.htm#dns

Make absolutely certain each machine is fully up-to-date at Windows Update
(and with virus definitions) and that the 5.6 Scripting Engine has been
reinstalled:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp.
 

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