Problem Removing Email Account

G

Guest

I added a free hotmail account to my Outlook 2002. It created two instances
of this address complete with folders. I was able to remove one instance
using the remove acct wizard, but the other has remained. Does anyone know
what registry keys I could delete to remove this "stuck" account? I did find
one set of keys with the associated email address; however removing these
keys did not remove the account from Outlook. Thank you in advance for any
assistance.
 
G

Guest

Thanks Mary, but as noted in the original post, I did remove one instance of
this account via the tools, email accounts, wizard. The problem is that one
instance of this account remains and is no longer listed in the available
accounts to change or remove. Right clicking on the acct and choosing close
doesn't help either as it just directs me back to the tools, email accts
menu. There must be something still in the registry. I also tried windows
explorer looking through every possible folder for mention of this email
address. I've covered all the basics. If you have anymore advice, it would
be appreciated.
 
G

Guest

Problem solved. Found the keys.

Teri B said:
Thanks Mary, but as noted in the original post, I did remove one instance of
this account via the tools, email accounts, wizard. The problem is that one
instance of this account remains and is no longer listed in the available
accounts to change or remove. Right clicking on the acct and choosing close
doesn't help either as it just directs me back to the tools, email accts
menu. There must be something still in the registry. I also tried windows
explorer looking through every possible folder for mention of this email
address. I've covered all the basics. If you have anymore advice, it would
be appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top