Problem reading CD-ROM/DVD Filesystem

[bernd]

Hi,

after I've looked into all of these Knowledgebase articles around
CD-ROMS with Upperfilters and lowerfilters I need help!

Here's the problem:

I can read a CD-ROM or DVD in my Windows XP SP2 System only once after
booting! Meaning all works perfectly for the first CD or DVD I read.

After I opened the drive and closed it again, independent of the fact
that I put in another or the same CD-ROM, i can't read the filesystem
of the CD-ROM and get an error like "Can't access D:\ incorrect
function" (sorry for not having the right message - but it's in german
on my system).

I don't think it's a hardware problem, i even have bought a new
(different) DVD burner (IDE). I also can access Audio CDs without a
problem with tools like Winamp and can write CD-ROMs and DVDs with
nero. So it looks like a filesystem access problem.

I found the Knowledgebase entry 315350, which describes my sympton but
not my software and it didn't help. I deleted all the upperfilters and
lowerfilters on the CD-ROM Hyphen in registry, so that no filters
interfere with other drivers in my setup. I tried to reinstall all the
nero stuff, I compared to all my other XP systems ... without any
success.

Please help...

Ciao, Bernd (calling from the wild south of germany)

 

[Justin Brown - SYNACS]

Have you tried swapping the cable and/or which IDE port you're
connecting it to on the motherboard?

 

[bernd]

Hi,

thanks for the answer - I swapped the whole drive including cable and
tried it under a different instance of XP on the same machine and it
works fine there - so I assume it's not related to the connection. Is
there a special HW feature/sensor/line for detection of changing the
disc?

Ciao, Bernd

 

[Justin Brown - SYNACS]

Not that I know of, just Windows XP detecting a different volume (I
believe by name). There is a phenomenon in XP that allows the kernel to
degrade a drive's transfer mode when it detects errors reading from a
drive, but to my knowledge that only decreases performance.

Anyways, in case it's related you can check out this reference:
http://winhlp.com/WxDMA.htm

 

[bernd]

Hi,

I've read that, but can't find a something related to my problem (i
think).

Maybe another thing helping in problem determination:

The drive works fine when running in SAFE MODE! Can i restore the
settings for the CD-ROM to the settings working under SAFE MODE?

Ciao, Bernd

 

[Justin Brown - SYNACS]

Unfortunately, Safe Mode just fails to load your settings and instead
uses OS defaults. You could go back to those defaults by performing a
"repair install".

 

[Justin Brown - SYNACS]

Hiya Bernd. Since I didn't offer any links on that last post, here you
go:

Perform a Repair Installation
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

-and-

How to Perform a Windows XP Repair Install
Author: Michael Stevens MS-MVP
http://www.michaelstevenstech.com/XPrepairinstall.htm

The Microsoft flavor is very direct (and accurate) while the Stevens
version answers the "what if" questions that people encounter.

If you can get by without doing a repair install, give that a though.
At what point in time did this symptom begin? Would a System Restore to
some date before that help?

 

[bernd]

Hi Justin,

thanks for the answer; I build a slipstream CD and I did a repair
install and it was worth the try, but it didn't help<g>. The problem
still exists!

Ciao, Bernd

 

[Justin Brown - SYNACS]

How weird is that? Have you downloaded the latest chipset & controller
drivers for your motherboard and installed them to see if that changes
anything?