Problem Outlook 2003

A

Andrea Racca

Scenario:
SERVER: Windows 2000 Server with Exchange 2000.
CLIENT: Windows XP Professional With Office XP.

On Client with Outlook XP I have two accounts: POP3 (internet mail) and
Exchange (internal mail).
The POP3 account is first in order.
When I send email to internet Address the system use POP3 account; for
internal mail the system automatically use Exchange account.

I Upgrade Office XP to Office 2003. I create the same structure in Outlook
2003 of Outlook XP and:
1-email to internet Address are delivery ok
2-also email internal use POP3 and not EXCHANGE!

Do you have some helps? I know that if I choose manually Exchange account
the also email are ok. But I like to work like with Outlook XP.
Thank's in advance
 
N

Norbert Evans

Having a POP3 account and an Exchange account in the same Outlook profile is
NOT supported. It may work but the program can become unstable and do
strange things. It is recommended that you have your POP3 account(s) and
Exchange account in their own profiles. Exchange and POP3 are two very
different types of mail transport providers. You can have multiple pop3
accounts in a profile but the profile that has the Exchnage account should
be the only mail account in that profile. You can use the same PST for both
profiles if you like.

Under cause in this article you we see support boundries article 234936 but
Microsoft has removed the article from their database, I don't know why.
http://support.microsoft.com/default.aspx?scid=kb;en-us;197721

Hope I helped.
 
B

Brian Tillman

Norbert Evans said:
This will explain that having these two very different types of mail
transport providers is not supported in the same profile. It may
work but things can get quite strange and this is why Microsoft will
not support it.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;245446

However, you'll notice that the article you reference explicitly does not
apply to Outlook 2002 and 2003, which handle multiple accounts with varying
transports just fine.
 

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