Problem opening archive

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently had to replace the hard drive in my computer. When the Dell tech
support person replaced the drive, he loaded the operating system and set up
my user id differently than I had it before. Don't know if that's
significant - but mention it just in case. I had backup copies of my .pst
files on an external hard drive. I located the archive.pst file in documents
and settings\jtaft\local settings\application data\microsoft\outlook. I
copied to the same location on my c: drive - only difference is my documents
and settings folder is now \june instead of \jtaft.
When I open outlook and drop down the file menu, open outlook data file and
select the copied archive.pst file, nothing changes in my folder list. In
the past, I'd see the archive folder tree. Can someone please help me
recover my YEARS of emails that I'd saved?

ps - I also have business contact manager installed (version 1.00.2002.01)
and my outlook version is 2003 version 11.8010.8107 - SP2.
 
JuneT said:
I recently had to replace the hard drive in my computer. When the
Dell tech support person replaced the drive, he loaded the operating
system and set up my user id differently than I had it before. Don't
know if that's significant - but mention it just in case. I had
backup copies of my .pst files on an external hard drive. I located
the archive.pst file in documents and settings\jtaft\local
settings\application data\microsoft\outlook.

Archive PSTs are NOT backups.
I copied to the same
location on my c: drive - only difference is my documents and
settings folder is now \june instead of \jtaft.

I hope you didn't overwrite any PST when you did.
When I open outlook and drop down the file menu, open outlook data
file and select the copied archive.pst file, nothing changes in my
folder list. In the past, I'd see the archive folder tree. Can
someone please help me recover my YEARS of emails that I'd saved?

How you created the archive PST may have more to do with the problem than
how you're trying to open it in the new machine. How was the archive
created and why do you believe it contains your prior data?
 
Brian Tillman said:
Archive PSTs are NOT backups.

I know that, but old emails ARE moved to archive.pst if you choose that
option - and so my old emails were there. That is how the archive was
created. I did, however, use backup software to make a copy of all my .pst
files to my external hard drive. That is the "backup" I referred to.
I hope you didn't overwrite any PST when you did.
Nope - nothing was overwritten. archive.pst didn't exist at all in the new
folder \june.
How you created the archive PST may have more to do with the problem than
how you're trying to open it in the new machine. How was the archive
created and why do you believe it contains your prior data?
--

Created using autoarchive option of outlook -
tools-options-other-autoarchive to archive.pst. Nothing unusual. It does
contain prior data. I've seen it.

As any update - I ran scanpst.exe over archive.pst and restarted outlook.
Archive folders now appears in my folder list and contains all the old,
archived emails I expected to see. I guess I was trying to tie my issue to
the fact that my admin id is different now than it was before - that's been
the issue on a couple of other problems I've had since the replacement.

Thanks for trying to help me -
June
 

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