Problem logging on to XP

H

Howard

Once my computer arrives at the welcome screen and shows
the user of the machine (admin) as there is only 1 set
up, I click on the user name and the screen says loading
personal settings, after a very short time the screen
says logging off. I've tried starting up in safe mode and
it does the same thing.
Between booting up and the welcome screen my desktop
picture briefly flashes up and then goes off.
Can anyone shed any light on the problem?
 
R

Rick \Nutcase\ Rogers

Hi Howard,

Run a spyware cleaner lately? The userinit value may have been corrupted by
the removal of blazefind. It adds wsaupdater.exe to the logon value in the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to load
the registry hive from another installation and change it. This is the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:

C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe

Then you can exit once completed.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
I

Idrees

-----Original Message-----
Once my computer arrives at the welcome screen and shows
the user of the machine (admin) as there is only 1 set
up, I click on the user name and the screen says loading
personal settings, after a very short time the screen
says logging off. I've tried starting up in safe mode and
it does the same thing.
Between booting up and the welcome screen my desktop
picture briefly flashes up and then goes off.
Can anyone shed any light on the problem?
.

while starting up press F8, then except selecting Safe
Mode, select the option for best worked last time ( or
something like this). if it still fails to start
reinstall windows. If the problem still persists format
your drive and then install windows, bcoz your system may
be infected.

Idrees
 
G

Guest

I have a similar problem with a user account. Login process starts then
eventually reboots system. However, the 'Owner' account works OK.

I ran spyware cleaner - Spybot - from the user account, then couldn't regain
access. I checked the registry, but it doesn't match your example criteria:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon is
set as C:\WINDOWS\system32\userinit.exe is intact.

Can you suggest other areas of the registry to check that control user
account startup?
Thanks, Dennis

Rick "Nutcase" Rogers said:
Hi Howard,

Run a spyware cleaner lately? The userinit value may have been corrupted by
the removal of blazefind. It adds wsaupdater.exe to the logon value in the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to load
the registry hive from another installation and change it. This is the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:

C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe

Then you can exit once completed.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Howard said:
Once my computer arrives at the welcome screen and shows
the user of the machine (admin) as there is only 1 set
up, I click on the user name and the screen says loading
personal settings, after a very short time the screen
says logging off. I've tried starting up in safe mode and
it does the same thing.
Between booting up and the welcome screen my desktop
picture briefly flashes up and then goes off.
Can anyone shed any light on the problem?
 
R

Rick \Nutcase\ Rogers

Hi Dennis,

Then chances are good that the user profile is corrupt. If you logon as
administrator and create a new one, does it work ok?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Dennis Sass said:
I have a similar problem with a user account. Login process starts then
eventually reboots system. However, the 'Owner' account works OK.

I ran spyware cleaner - Spybot - from the user account, then couldn't
regain
access. I checked the registry, but it doesn't match your example
criteria:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
is
set as C:\WINDOWS\system32\userinit.exe is intact.

Can you suggest other areas of the registry to check that control user
account startup?
Thanks, Dennis

Rick "Nutcase" Rogers said:
Hi Howard,

Run a spyware cleaner lately? The userinit value may have been corrupted
by
the removal of blazefind. It adds wsaupdater.exe to the logon value in
the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to
load
the registry hive from another installation and change it. This is the
key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console
(see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:

C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe

Then you can exit once completed.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in
the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM
installation
that includes only a Restore CD, or no disk at all.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Howard said:
Once my computer arrives at the welcome screen and shows
the user of the machine (admin) as there is only 1 set
up, I click on the user name and the screen says loading
personal settings, after a very short time the screen
says logging off. I've tried starting up in safe mode and
it does the same thing.
Between booting up and the welcome screen my desktop
picture briefly flashes up and then goes off.
Can anyone shed any light on the problem?
 

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