problem finding authorisation server- no internet operation

[J-McC]

Hi I keep getting this message about an error
"2033e authentication server not found unable to connect".
This is using the broadband cable login software,
I run ipconfig /all and get the following addresses,
========================
Windows IP Configuration
Host Name . . . . . . . . . . . . : aztec-twr
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : vic.bigpond.net.au

Description . . . . . . . . . . . : 3Com 3C910 Integrated Fast
Ethernet Controller (3CSOHO100B-TX Compatible)
Physical Address. . . . . . . . . : 00-0A-48-06-02-2D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . .... : 147.10.26.157
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 147.10.24.1
DHCP Server . . . . . . . . . . . : 172.18.17.80
DNS Servers . . . . . . . . . . . : 144.140.70.16
144.140.71.29
144.140.70.15

Lease Obtained. . . . . . . . . . : Monday, 17 October 2005
11.03:24 AM

Lease Expires . . . . . . . . . . : Monday, 17 October 2005
11:26:12 AM
=========================================
If I try to ping (to check my tcpip stack etc )
I can ping 127.0.0.1 (fine)
but if I try and ping any of the bigpond ip's I get an error message
saying unable to connect,
I rang BigPond support and tried turning moden off and on, adding a
domain name suffix (vic.bigpond.net.au) etc.
I also was unable to telnet update-server as requested by support,
all I got was a no connect message.
I have run "repair " on the network icon, in ipconfig I have released,
renewed etc till I am blue in the face.

I had not installed any new programs just before this crisis.

I have virus scanned the whole drive as I had been told (not by BP)
that it may be the win mytob virus, no that was all clean, I ran
spybot and there was only the the "alexia " one there.

I have been to the Doug Knox website and downloaded the winsock fix
for xp, still no luck.
I ran the sfc /scannow to check for corrupted files and after it went
through its hoops I was still getting this error.
Finally I reloaded XP (pro) to a 50mb partition that was spare and
this works correctly.
I really want to repair my main drive c: installation as I have so
many programs that have been installed there and I do not want to
waste time reinstalling again.

I would really appreciate some help re this.
Jim Mccardle (e-mail address removed)

 

[NotMe]

Does crossposting really get you more responses? Or FLAMES?

127.0.0.1 is YOUR machine, not the ISP.
I have an application that uses Apache, and it looks at that IP on MY
machine for the database.
If the winsock fix doesn't work; I have found that sometimes uninstalling
the NIC and reinstalling it will fix the problem.

 

[J-McC]

I have found that by cross posting I get more gurus who see the
message and offer a helpful reply such as yours.
I do not know what has happened to my normal posting area (Bigpond
broadband but I has gone very quiet, it used to be a very busy/active
group, maybe they have all QSY'd (Moved) to some obscure anonymous
group. In the past it used to very good and some very clever &
Knowledgible (and good spellers) used to frequent those groups.

I know the 127.0.0.1 is my p/c, but if I can ping that address doesn't
it then mean that the TCP/IP part is working, I have had several
helpful replies (on broadband.bigpond groups) and have found the hosts
file in c:\windows\system32\drivers\etc and added some lines as
recommended but unfortunately that made little difference to my
connecting to the web. I have as, I may have said, made a new
installation on a spare partition and I can now logon, doing a bit of
research I am not sure what is different but at least I can logon!
JIM