Problem displaying some web pages - FTP ports??

[Guest]

Since installing Orange's Livebox 8meg broadband on Thursday, I have
experienced problems in accessing some websites, where the following message
appears:
'Internet explorer cannot display the web page'
The majority of websites are fine, but in particular I've been unable to get
onto PC World, Currys,Fast Rewind, and a couple of others, which I know are
working as my neighbour has been accessing at exactly the same time as I've
been trying.
I have run the 'diagnose connection problems' and the following message
appears:
'Windows did not detect any problems with your internet connections over
HTTP and HTTPS, but was not able to make a successful connection over FTP.
The most likely cause of this problem is that a firewall client running on
your machine is blocking the necessary FTP ports. If you are trying to use
FTP, please contact the manufaturer of your PC for assistance'
I have tried switching off my firewall, but still have been unable to access
these sites. I have run all updates, and given my machine some maintenance,
and I've also been on Inetrnet Explorer help but they have baffled me. Does
anyone know what I can do to try and fix this?
For information, I'm using Internet Explorer 7, Windows XP, and the
broadband isn't set up wirelessly. Thanks in advance.

 

[John Wunderlich]

Since installing Orange's Livebox 8meg broadband on Thursday, I
have experienced problems in accessing some websites, where the
following message appears:
'Internet explorer cannot display the web page'
The majority of websites are fine, but in particular I've been
unable to get onto PC World, Currys,Fast Rewind, and a couple of
others, which I know are working as my neighbour has been
accessing at exactly the same time as I've been trying.
I have run the 'diagnose connection problems' and the following
message appears:
'Windows did not detect any problems with your internet
connections over HTTP and HTTPS, but was not able to make a
successful connection over FTP. The most likely cause of this
problem is that a firewall client running on your machine is
blocking the necessary FTP ports. If you are trying to use FTP,
please contact the manufaturer of your PC for assistance' I have
tried switching off my firewall, but still have been unable to
access these sites. I have run all updates, and given my machine
some maintenance, and I've also been on Inetrnet Explorer help but
they have baffled me. Does anyone know what I can do to try and
fix this? For information, I'm using Internet Explorer 7, Windows
XP, and the broadband isn't set up wirelessly. Thanks in advance.

In the "Internet Options", Advanced Tab, do you have the "Use Passive
FTP" option checked?

-- John

 

[Guest]

Hi John,

Thaks for your suggestion, I have ensured this is checked (it is), and the
problem persists.

 

[John Wunderlich]

Hi John,

Thaks for your suggestion, I have ensured this is checked (it is),
and the problem persists.

You might try LSPFix. It might work.
<http://cexx.org/lspfix.htm>

HTH,
John

 

[Guest]

Thanks again John, but no problems found. I'm still looking for a solution,
the more i use thw internet the more sites i find i cannot access, but no
particular pattern or correlation between them