problem connecting to the web via internet explorer

[Guest]

can anyone help me? Every time I connect to the internet, I get this
message "Cannot find server". Why? What ever the site I want to go to I
keep having this message. Now I have to use Mozilla to surf on the web. But
I would really like tu use internet explorer. Thanks for your answer.

 

[Guest]

A friend of mine is having the same issue. "Guy", could you please clarify?

As for my friend who has the same issue, he's running XP Pro with SP2,
Internet Explorer 6.0. He connects via a wireless LAN, and Firefox works
fine, as do his other programs. Internet Explorer doesn't work, it just won't
connect to anything. We've tried going to Tools->Internet
Options->Advanced->Enable 3rd Party Browser Objects (or whatever it's called)
and turning that off, but it still doesn't work. He's got Norton Antivirus,
and he's also run Spybot, and both come up clean. He doesn't think he
installed anything major, and doesn't remember changing anything that might
have interfered with IE.

The wierd thing is that all of his other programs work fine, IE is hosed.

He also tried re-installing IE, but it refuses to let him do it as it says
that there's a newer version installed, and that it won't let him reinstall.
He's tried removing IE through the Add/Remove Programs->Windows Components,
but that didn't solve anything.

I'm stumped, help?

 

[Frank Saunders, MS-MVP, IE/OE]

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Sandi - Microsoft MVP]

Hi Guy,

Please review the advice at the two links below:
http://inetexplorer.mvps.org/archive/answers.htm#dns
http://inetexplorer.mvps.org/archive/answers2.htm#secure_sites

--

__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/community/default.mspx