Problem Booting after power outage

[LP]

Hi. There was just a power outage at my mom's house today and she had had
her computer on when the outage occurred. When the power came back on, her
computer started up and then it went to the screen where you can select
"start windows in safe mode", and other stuff like start with last
known....I forget what it said!

So anyway, I tried to select to start in safe mode and it acted like it was
going to start like it was supposed to and it came back to the same screen
about starting in safe mode. So, I tried selecting to start with last known
settings and it did the same thing. So, I turned off the power to the
computer, let it rest for about 30 seconds and tried again and it came back
to the same screen. I even tried ctrl-alt-delete.

Problem is, when we bought the computer, it didn't come with a Windows CD.
We bought it at Microcenter several years ago.

Do you have any suggestions what I can do to fix this? Thanks in advance!
LP

 

[Malke]

Hi. There was just a power outage at my mom's house today and she had
had her computer on when the outage occurred. When the power came back
on, her computer started up and then it went to the screen where you
can select "start windows in safe mode", and other stuff like start
with last known....I forget what it said!

So anyway, I tried to select to start in safe mode and it acted like
it was going to start like it was supposed to and it came back to the
same screen about starting in safe mode. So, I tried selecting to
start with last known settings and it did the same thing. So, I turned
off the power to the computer, let it rest for about 30 seconds and
tried again and it came back to the same screen. I even tried
ctrl-alt-delete.

Problem is, when we bought the computer, it didn't come with a Windows
CD. We bought it at Microcenter several years ago.

Do you have any suggestions what I can do to fix this? Thanks in
advance! LP

You are not going to be able to do any repairs without an XP cd. Most
probably some files were corrupted by the power failure. Either borrow
an XP cd that matches the exact type you have, or take the machine to a
good local professional (not a BestBuy or CompUSA type of store). I
would strongly suggest the latter. And then go buy your mother a ups
for her computer.

Malke