Problem: Adobe 9 crashes on my XP Embedded image.

[Brooke]

Has anyone successfully gotten adobe 9 to work on XPe? I have an XPE image
that includes components supporting the dependency walker requirements for
Adobe 9: Kernel32.dll, user32.dll, advapi32.dll, shell32.dll, MSVCR80.dll,
etc. I install adobe 9 on this system successfully but when I envoke the
application, I get an error, "adobe 9 encountered a problem and needs to
close" I open event viewer and find:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 9/24/2008
Time: 1:14:38 PM
User: N/A
Computer: OEM-N4DAI33J17T
Description:
Faulting application acrord32.exe, version 9.0.0.332, faulting module
kernel32.dll, version 5.1.2600.5512, fault address 0x00012aeb.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 63 72 ure acr
0018: 6f 72 64 33 32 2e 65 78 ord32.ex
0020: 65 20 39 2e 30 2e 30 2e e 9.0.0.
0028: 33 33 32 20 69 6e 20 6b 332 in k
0030: 65 72 6e 65 6c 33 32 2e ernel32.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 35 35 31 2600.551
0048: 32 20 61 74 20 6f 66 66 2 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 61 65 62 0d 0a 2aeb..

Also an app comatibility error is created but is too large to post.....
I've also ran filemon and regmon, but the list is huge and nothing sticks
out obviously as being a problem. Help?

 

[Brooke]

With the help of Scott at Arrow, thank you! The missing file was atmlib.dll.
Problem solved.

 

[steves]

Following up: I had this problem, and assumed that it was an Adobe
file - wrong! This is an XP, but apparently there are no components
that contain it. (Component filter contains file atmlib.dll returns 0
results).

I found this file in the Repository at {484C9D34-846E-40E2-A2E6-
FF2771A303D5}846E-40E2-A2E6-FF2771A303D5} , which the Component
Database Manager Tab tells me is the "Windows XP Embedded Client Main
(x86)" Repository.

Created a component called "AtmLib.dll", referencing the existing
repository, in order to copy this file to the windows\System32
folder. No DLL registration was necessary.

SteveS
SteveDOTschilzATsbcglobalDOTnet