Problem adding appointments to own personal calendar

G

Guest

I have 2 users who are experiencing intermittent problems when adding
appointments to their own calendar. I have been informed that when they try
to add an appointment Outlook does not bring up the New Appointment window.

This happens very infrequently and each time I go and look it works ok.

I have asked the users to try adding to someone else's calendar but was
wondering if there is anything I should be looking out for in particular. It
sounds like a permission based problem, but I do not understand the
intermittency of it.
 
B

Ben M. Schorr - MVP Outlook/OneNote

=?Utf-8?B?TWFyayBKIEJhcmVmb290?=
I have 2 users who are experiencing intermittent problems when adding
appointments to their own calendar. I have been informed that when
they try to add an appointment Outlook does not bring up the New
Appointment window.

This happens very infrequently and each time I go and look it works
ok.

I have asked the users to try adding to someone else's calendar but
was wondering if there is anything I should be looking out for in
particular. It sounds like a permission based problem, but I do not
understand the intermittency of it.
Click to expand...

What version of Outlook? Are they using an Exchange server?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
G

Guest

Outlook 2003 and Exchange 2003

Ben M. Schorr - MVP Outlook/OneNote said:
=?Utf-8?B?TWFyayBKIEJhcmVmb290?=


What version of Outlook? Are they using an Exchange server?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
Click to expand...
 
G

Guest

No they are not. They are full fat clients, running on the same LAN and in
the same domain as the Exchange server. We are running Exch 2003.

It always seems to be the same user. I have just asked and they have
informed me that it has happened again. I know by closing down Outlook and
restarting it will probably be ok, but then go again.

Thanks

Mark
 
B

Ben M. Schorr - MVP

No they are not. They are full fat clients, running on the same LAN and
in
the same domain as the Exchange server. We are running Exch 2003.
Click to expand...

Unusual - most fat OL2K3 clients do run in cached mode. It is an odd
problem - anything in the Event Viewer on either workstation or server
that is useful?
 
G

Guest

There is nothing in the Event Viewer at all. I presume it must be some kind
of permissions based issue - the problem is the intermittency of it. Whenever
it happens I ask the user to log out and it always fixes itself...a very odd
problem.

Mark
 

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