Problem accessing windows update

[Guest]

I use an Acer Travelmate Laptop and recently installed Norton Internet
Security 2006. This has caused me problems. My Travelmate (which is only 3
years old) cannot function with Windows Service Pack 2 (SP2 for some reason
knocks out most of the function key on the Acer - I know I tried it and had
to reinstall SP1 - Acer told me this was the only solution). Since installing
Norton 2006, I cannot access the windows update page, it just hangs.
Automatic updates still work (although rather annoyingly Norton 2006 only
gives full security coverage if Windows updates are automatically downloaded
and installed, I can't permit this because I would end up with SP2 again!).
Symantec say the problem with the Windows updates download has nothing to do
with their 2006 product but nothing else has changed on my Laptop and I could
access the windows downloads page before I installed Norton 2006. Even with
the firewall and personal security disabled and my browser (IE6) setting at
minimum protection I cannot access the windows download page. I have cleaned
the Registry, done a Disk Clean up, run a spyware and virus check and nothing
helps. I have tried accessing the windows updates in safe mode and that
didn't work either. I removed Norton 2006 and reinstalled my old 2002 version
but that made no difference.

Anyone any ideas?

 

[R. McCarty]

All this aggravation just to use a "Problematic" application (NIS). Then
add the BS that Acer told you. You need Service Pack 2 on the PC. I
would do a "Symantectomy" on it. Get rid of all things Norton/Symantec.
There are better, less-expensive solutions available that will not cause
you on-going issues. And Acer is full of it, if they say one of their
products
cannot use Service Pack 2.