PROBLEM ACCESSING WEB PAGES.

[Guest]

I am having problems with internet explorer. when i try to access a web site I get a message"internet explorer cannot open the site http// etc... operation aborted. I ok this and then the page appears, it then goes off again and 'page cannot be displayed ' message appears. I also click on a hyperlink sometimes and it takes me to an NT search page. The whole thing is driving me mad, and i dont know who to call - the company i bought the computer off or my ISP. To make things worse the message 'registry data not found' comes up every time I log on. I havent got a clue what all this means, as i am fairly new to computers. I will be charged a fortune for phoning these helplines so would be really grateful if anyone could help me. Thanks

 

[Guest]

Have you installed Kazaa application.If you have installed uninstall it first. Then search for SP.exe file if found delete it & before deleting it kill the process in Task Manager then check in startup.Start->msconfig->ok.This should solve the issue

 

[Guest]

Thanks Peter,Yes I did have Kazaa, I uninstalled it and it has seemed to speed things up considerably. I understood the task manager bit, but I didnt understand anything else after that, --- startup, mscongfig etc. Any chance of explaining that. It all sounds very interesting.