prob w/ tsadmin remotely

[Scott Loban]

I use a Win2K server via RDP/Terminal Services. I connect
to the server via a VPN, but my WinXP PC is not in the
domain.

I recently began receiving the "terminal server has
exceeded the maximum number of allowed connections"
error. Some users may have been disconnecting without
logging out.

I ran tsadmin.exe remotely using the steps described in
Q250991, loading the remote C$ share using local (to the
server) administrative credentials (not domain admin
credentials).

However, when tsadmin loads, it only shows my local PC as
a server - not the server upon which I ran tsadmin. "Find
all servers in all domains" doesn't seem to do anything
(which is probably good, because that would likely take
days in this environment)!

Any ideas as to what's wrong? I don't have access to the
server console, it's across the country. I don't have a
domain admin account to use. I could schedule a reboot,
if all else fails.

 

[Vera Noest [MVP]]

So your TS is in Remote Admin mode, correct?
A reboot will certainly kill those disconnected sessions that are
shutting you out at the moment, but you could try to kill them
remotely with the tools described here:

243202- Windows 2000 Terminal Services Session Management Tools
http://support.microsoft.com/?kbid=243202

To avoid this problem in the future, make sure that you configure
a time-out on disconnected and idle sessions, and reset them when
the time-out period is exceeded.