Pro Photo Shoot in 2007

S

Sue Mosher [MVP-Outlook]

1) In the Control Panel's Add/Remove Programs (in XP) or the Vista equivalent, for Office 2007, choose Change.

2) In the installation wizard, choose Add/Remove Features, and click Continue.

3) In the Installation Options, under Outlook, set .NET Programmability support to Not Available. (You may need to do this for all Office programs, but I'd try it for just Outlook first.)

4) Under Office Tools, set Microsoft Forms 2.0 .NET Programmability Support to Not Available.

5) When you've finished configuring options, click Continue.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
 
R

Rikk Flohr

I have tried all the fixes suggested by Sue.

I now have three machines exhibiting identical behavior. All are Vista. All
are Office 07. All have the latest .net. All have PIA installed. There are
several bloggers out there who cannot review this product because of an
Identical Issue. Microsoft offers no support on their Pro Photo Website for
this product. It is not working.

A review of the log tells me that it is checking for PIA and finding none
when it actually exists and is active. That is when it attempts to install
PIA and hits the error.

The error dialog says:

Component 2007 Microsoft Office Primary Interop Assemblies has failed to
install with the following error message:
"Fatal error during installation. "

The following components failed to install:
- 2007 Microsoft Office Primary Interop Assemblies

See the setup log file located at
'C:\Users\Rikk\AppData\Local\Temp\VSD4663.tmp\install.log' for more
information.

Here is a log excerpt:

Result of running operator 'ValueNotEqualTo' on property 'Office2007Exists'
and value '0': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value
'false': false
Result of checks for command 'Office2007PIA\o2007pia.msi' is 'Install'
'2007 Microsoft Office Primary Interop Assemblies' RunCheck result: Install
Needed
Verifying file integrity of
C:\Users\Rikk\AppData\Local\Temp\VSD4663.tmp\Office2007PIA\o2007pia.msi
WinVerifyTrust returned 0
File trusted
Installing using command line '"C:\Windows\system32\msiexec.exe" -I
"C:\Users\Rikk\AppData\Local\Temp\VSD4663.tmp\Office2007PIA\o2007pia.msi" -q
'
Process exited with code 1603
Status of package '2007 Microsoft Office Primary Interop Assemblies' after
install is 'InstallFailed'

Note that it is saying ADMINUSER IS FALSE. I have right clicked and selected
Run as Administrator to get here. Is this the problem that the program is
not recognizing me as an admin? I am running with UAC disabled (The way
Vista should ship). Is this causing the problem? Is this why it is not
recognizing an Admin? IT also says it needs to install PIA though it exists.

We need support on this add-in. If Outlook's Add-in's news group is not the
correct place, where is?

Rikk
 
S

Sue Mosher [MVP-Outlook]

Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

I don't think this is a problem. It's asking if AdminUser=false and returning false, which means that the AdminUser is detected successfully.

If you have a machine with the PIAs installed, I would suggest removing them so that the Pro Photo Shoot setup can try to install them.

This is a peer-to-peer forum. No one here has any support information for that specific add-in. You can always try calling Microsoft's support number, but you would probably wind up paying a fee for support -- if they would even take the case.

As I've said before, the symptoms all point to a bad installation package. If you want to try to modify it yourself, read about the Orca tool at http://xldennis.wordpress.com/2007/02/17/the-orca-tool-a-msi-creator-and-package-viewer/
 
R

Rikk Flohr

MS OS
MS Office Suite
MS Add-in.
No Support
No Knowledge base references
Seemingly wide-spread identical issues among varied users.

Seems a little customer unfriendly. If I were the only one, I would chalk it
up to configuration issues. But, I am not. In fact, I didn't start the
thread but I sure have found a lot of people who can't get it to work since.
I will table the issue in hopes of a solution down the road.

In my former life in the HD Engine world, if we produced the engine, sold
the oil to go in the engine, provided an additive to the oil and then it
didn't work, I would have a customer in my office till it did-or he went to
my competitor.

I guess I was hoping someone could direct me to the parties responsible so
that I can contact them directly. MS will never gain inroads in the
photographic community with performance like this.

Thank you for your assistance Sue.

Rikk
 
I

ice-capades

I've been trying to install the Pro Photo Shoot plug-in for Outlook 2007 on
my PC running Windows XP Professional since it first became available with
the same installation failure notifications. The installations were on a PC
with a recently formatted hard drive and a clean installation of all programs
and updates.

As a Microsoft fan it's frustrating to see this type of installation problem
and for there to be no support available. If this was a Beta release it would
be different but if MS wants to increase the use of its products by
professional photographers and others, the programs have to install correctly
and have support available. It's part of why I have spent thousands of
dollars over the past 15+ years on Microsoft software and products!

I've tried the same things that others have to correct the installation
problem with the same results. I'm not about to screw around with my Office
2007 Ultimate configuration hoping that it will fix the installation problem
of such a minor plug-in. I've even tried downloading the installation file
again several times in the event that there was a newer version that would
solve the problems.

I work in advertising and do business with a lot of photographers and
videographers. How do I recommend this plug-in to others when I can't get the
installation to work? Sorry for the long entry here but there's no other
place to at least try to get feedback to Microsoft on this issue.

Thanks!
 

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